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Positive experience. Decent car, but again the washer fluid not filled.

Reviewed: Mon, Aug 21, 2023
About AVIS: 8.0 /10
Got a slight upgrade on the car grade which was nice. However, the car was quite scuffed around the edges (I guess previous renters weren’t very careful with it). However, the interior of the car was not great. We found old documents and stuff in the storage areas and door bins. Also, I feel that Avis should refill the washer fluid after every rental. After a day of use, the fluid warning light came on. This is actually the second time that it has happened to me on an Avis rental. Both times, I obviously just bought some replacement fluid, but I really shouldn’t have to and I think it’s a safety issue. One last thing, is that it seems a strange decision for the car not to have front and rear sensor options fitted given its size. Might explain why there were some scuffs around it when we picked it up…?
About QEEQ: 10.0 /10
Pretty easy booking process. But, have used QEEQ for a few years now.
Large SUV | Chevrolet Tahoe or similar

Relevant Reviews on AVIS in United States

Marcia McCarthy

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Reviewed: Mon, Mar 3, 2025
About AVIS: 10.0 /10
No need to queue.
About QEEQ: 10.0 /10

Amy Jordan

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Reviewed: Fri, Aug 9, 2024
About AVIS: 10.0 /10
The service was good, although the queue was quite long at times. The car I initially got had a tire pressure issue, but the store quickly replaced it after I drove back the next day.
About QEEQ: 10.0 /10

Ivy Eliot

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Reviewed: Wed, Jan 10, 2024
About AVIS: 10.0 /10
Great, satisfied.
About QEEQ: 10.0 /10

Hamiltion O'Connor

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Reviewed: Mon, Jun 17, 2024
About AVIS: 2.0 /10
Avis in Los Angeles was the worst car rental experience I've ever had. Avoid if possible. Long wait times and deceptive customer service.
About QEEQ: 10.0 /10

Agatha MacDonald

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Reviewed: Tue, Apr 3, 2018
About AVIS: 2.0 /10
This company is so unfair! Arrived at LAX on the 22nd and waited in line for an hour and a half. I reached the airport at 11 PM... got the car around 1 AM... the car looked new, a red Mustang 5.0, made me feel the wait was worth it! On the 23rd, around 8 PM, I parked the car to go for dinner, and when I came back at 9:30 PM, the car broke down... couldn't shift gears at all! Called them, they said they would send a tow truck and bring a new car to our place, which seemed reasonable, so we waited for the tow truck! By midnight, they told us it wasn't coming, the tow truck company refused the job, and asked us to leave the car and be present the next day for towing. (The first time they told us to leave the keys inside and just go.) They didn't even inform us what time the tow truck would come the next day... after negotiating with the parking lot for a while, they allowed the car to stay overnight... the next day around 1 PM, the tow truck finally came and swapped our car for a yellow Mustang 2.3. Our whole day was ruined... and they refused to compensate us. This was a horrible experience!!!

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