AVIS Detroit Metropolitan Wayne County Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Joshua George

United States

Reviewed: Wed, May 7, 2025

About AVIS: 2.0 /10

I reserved a Sienna from the AVIS Detroit airport location, but upon arrival, they gave me a Dodge Caravan with 70,000 miles on it. Then, after driving the Caravan for two hours, the engine light came on indicating a fault. Feeling really concerned, I drove to the AVIS location at Toledo Airport with the warning light on to exchange the car, and they ended up giving me a Toyota 4Runner. Overall: Poor experience, low-quality vehicles provided! It wasted my travel time and ruined my travel experience.

1 days rental

Relevant Reviews on AVIS Detroit Metropolitan Wayne County Airport

Alva Arabella

United States

1 days rental

Reviewed: Fri, May 16, 2025

About AVIS: 10.0 /10

Overall service was good.

About QEEQ: 10.0 /10

United States

12-day rental

Small SUV | Toyota RAV4 or similar

Reviewed: Thu, Apr 3, 2025

“Great value car hire made easy”

About AVIS: 8.0 /10

Avis were great except for the initial pickup. There was a long wait for the shuttle bus and the counter was very busy and very slow - under manned? However, no hard sell of extras, just took the card deposit and handed over the keys.

About QEEQ: 10.0 /10

Very easy and smooth.