Very satisfied.

The queue was very long, waited for a long time with no assistance.

Thrifty's human-computer interaction machines are very user-friendly. If you have already booked a car, you can have a video call with the company representative directly on the machine. It’s as good as talking to a real person, and everything can be done in a few minutes without having to queue at the counter. It’s surprisingly advanced and convenient.

our flight was delayed and tried to call the office to explain the delay but after 6 times and 20 minutes later i decided to stop calling, although they didn’t charged me extra for this delay.

No comment

Like: Nearly new vehicle, great service, good deal.