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Live chat Email us Service Code: 3909416222
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Reviewed: Fri, Oct 4, 2019
About Thrifty: 2.0 /10
When picking up the car, they didn't mention whether we should buy a full tank of gas. They charged us over $350, claiming it was a pre-authorization without explaining that it included fuel. The deposit should have only been $200. They never provided a detailed bill and just asked for an electronic signature. This is clearly fraudulent behavior.

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Reviewed: Sat, Mar 2, 2019
About Thrifty: 4.0 /10
I included a child booster seat in my order and received confirmation. However, the rental company seemed unaware of it when I arrived to pick up the car. Moreover, after requesting a booster and confirming the order, I had to wait a full 45 minutes to get the seat and drive away. If that's the case, what's the point of having this option when booking through the platform?

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