SAN ANTONIO AIRPORT CAR RENTAL REVIEWS

Did not get my receipt? And confirmation that it was returned

easy checkout at counter- upgraded vehicle at counter. had to wait 30 minutes or more for vehicle because none available.

Fantastic customer service

Fantastic platform to find low low rates

Very good

Second time using Fox and very pleased with the service will use again

Good car.... loud breaking noise and no windshield liquid... Staff was excellent though

Actually I underestimated, but they were really professional, awesome service. I was really happy about it !

It's really annoying that if you return the car early, you don't get a refund! It's a hassle dealing with third parties, they don't give refunds!

At checkin, the rate became less than what I booked online.

Great value for vehicle

Ease of use

Counter staff could of been better

Great

Tires seemed to spin out not much traction on wet pavement.

The staff were nice & accommodating & the customer service responded quick but there's just noise of people talking in the background which is disturbing the phone conversation. Fast check out even with the minor damage issue with the car rented.

I was double charges for a number of items which were not explained to me such as fees and alike. I understand your need to charge for fees but to charge me twice for them is unethical. I was told my overall cost for the rental would be $127 and I was charged twice that cost. Also, I was charged for the fuel in the vehicle prior to driving it and then charged for fuel use. This appears to be quite illegal. I will never utilize your services and will definitely tell others to do same. Your way of doing business is not going to take your company far so keep in mind that being shady is not good for business. Good luck.

I wanted compact but none available after my reservation confirmed compact. I had to pay higher fuel cost for a mini-van which was awful to drive in unknown city traffic.

The cleanliness of the car could’ve been better

Tracy the pick up desk associate, was pushy and tried hard to scare us in order to sell more services and insurance which we had. She started threatening we weren’t cover for a second driver which we were and that we had to pay a daily extra fee. She was really aggressive. Dollar never again!

Everything went well with Qeeq.

Car was just right. Counter staff very good. One small hitch after we left with a car that was not assigned to us. Simple phone call from the staff corrected the information that they needed. I think it was completely avoidable but didn't impact our trip at all. Everyone has an off day sometimes.

The staff, and everything was very professionall. I would do it again with Hertz.

The booking process was easy and friendly.

Could choose the car I wanted when I got there out of a range of cars which was fun. Prepaid for fuel which was really handy in returning the car.