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Last updated on: April 30, 2025
US$ 44/day
US$ 44/day
US$ 45/day
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89Rental Locations
20Airport Locations
Map View of Car Rental Locations in Boston
AVIS
8.0/10
Dollar
7.7/10
Hertz
8.7/10
Budget
8.1/10
Thrifty
6.9/10
Alamo
9.0/10
Enterprise
9.8/10
PAYLESS
8.6/10
Europcar
7.2/10
Advantage
7.4/10
Shouqizuche
7.0/10
National
9.6/10
Reviewed: April 27, 2025
Pretty good, straightforward and rough management typical of Americans.
Reviewed: February 21, 2025
The office staff are very cooperative especially Karim and Mohammed.
Reviewed: February 7, 2025
I had booked a Toyota Sienna, but since it was unavailable, they upgraded me to a Ford Expedition, a super large American full-size SUV that is extremely easy to drive!
Reviewed: December 23, 2024
Overall, the service was quite satisfactory, and the car provided met my expectations.
Reviewed: December 20, 2024
When I came to pick up the car, there was no car available. Dollar couldn't say if or when we could get a car. Dollar did not offer any kind of help, and if we didn't have family living one your away from the airport that could come to pick us up, we wouldn't have any other choice than to stay in a hotel at our own expence. Dollar refused to send me a message when a car would come. The next day we got help to come back to the airport to get a car, and then we actually got one. However, Dollar refused to deduct 1 day from rent, and also charged 15 dollars for toll passings even though we didn't have any car the first day. I've never experienced worse service than that.
Reviewed: April 5, 2025
I will not book with hertz again due to their ridiculous toll policy - super confusing and expensive - Avis, Alamo and budget much better.
Reviewed: March 2, 2025
Pick up was a breeze. Very very good staff at the rental location. They couldn’t have been more helpful. No improvement necessary if only all rental companies were like this
Reviewed: February 12, 2025
The car I got turned out to be even better than a Suburban.
Reviewed: March 12, 2025
I returned the car with a full tank as required by the platform, but I was forcibly charged over $80 for fuel on my credit card when I received the bill. It was very disappointing.
Reviewed: February 1, 2025
Car was the one I booked, it was in good condition and clean. The desk staff were really efficient and helpful, a lot better than the last time.
Reviewed: December 27, 2024
SUPER long queue at registration desk @BOS 30people queueing, only 2staffs serving. i have to stand in the line for almost 1.5hours
Reviewed: October 23, 2024
Professional service for pickup and drop-off was smooth, with a simple and quick process. The provided vehicle was in good condition, and there was no hard sell on insurance. The only downside was that the store's phone was not always reachable, but everything else was great.
Reviewed: September 29, 2024
Very satisfied with the service, smooth communication, new car, highly recommended.
Reviewed: January 26, 2024
Very satisfied with the car rental service. The chosen model was unavailable, so they upgraded us to a new Chrysler Pacifica.
Reviewed: October 30, 2021
They upgraded us to a different model for free, which was a great experience. The price was also very good.
Reviewed: May 17, 2021
The service was pretty good. Arrived around 5 in the morning and there were very few people.
Reviewed: May 24, 2022
The Payless counter is hidden withinh the Avis desk. I walked the area 2x before I found someone that told me that. Then, The car I received was not in its spot. I had to go all the back to counter and start the process over. it set me back a good 30-60 minutes ☹️
Reviewed: July 25, 2019
I would’ve like more info on how the tolls work in Boston.
Reviewed: July 19, 2019
We reserved a Toyota Rav4 but agent at the desk said "I have your Mitubishi Outlander ready" I said , uhhmm we really like the Rav4. she called Avis and got 1 from them. Really cool. Never seen that before.
Reviewed: July 15, 2019
Hello, This is in regard to the above booking reference that I reserved for last week in Boston. Upon arrival at Logan Airport and standing at the Payless counter, I was told that the "Jeep Grand Cherokee" wasn't avalible & I had to settle for something comparable which I understand 100%. I was then given a Chevy Equinox which is an entry level SUV not a mid size SUV like I had requested, I complained to the agent to no avail. In the auto/rental car industry "Comparable" with the Jeep Grand Cherokee should be something like a Ford Explore, Chevrolet Traverse or a Pathfinder... not a Equinox. I am a big guy (5'11 300 lb) I don't mind driving the Equinox but I wanted something more roomy and thats why I chose the Jeep and paid $469.95. I asked for some sort of a discount at the counter but it seems that I was speaking with a Robot without any customer service skills. In todays Social Media World (Big Fan) every rental car company should pick it up a notch and stay competitive with the Avis's of the world. Below, is link to each vehicle's manufacturing base price to show "THEY ARE NOT COMPARABLE" https://www.jeep.com/grand-cherokee.html https://www.chevrolet.com/suvs/equinox-small-suv A very upset customer & awaiting a response and a discount!
Reviewed: June 18, 2019
The drop off was confusing, the lane was blocked by cones, and it was not clearly marked. No one was available at Kiosk and the instrucions to continue on to the inside counter were not clearly visible. No other auto rentals require this extra step.
Reviewed: July 5, 2019
We didn't get the car from Europcar as booked but advantage which we'd never heard of! Got hard sell on pre paid toll charge and refuelling. Both were overpriced and and inaccurately sold we we found out after the event.
Reviewed: January 23, 2019
Nothing special. The service was average, but the return location is hard to find.
Reviewed: January 23, 2019
Car was good the only issue I had was there was a strong smell of smoke every time i got into the car. It seems like the previous renters smoked alot in the car. Other than that everything else was excellent.
Reviewed: August 22, 2019
Yes, the car exceeded my expectations. Great on gas and stress-free. When I picked it up is was a bit dirty on the outside. overall, it was a great car. Finding the Advantage counter to pick up the car was a bit of a struggle as the signage is really small compared to the other counters.
Reviewed: August 11, 2019
The only problem was that I had to wait a long time for the car. Although there were 3 agents working at the desk, I had to wait about 30 minutes to get served. I am not sure why this was the case. Fortunately I came early and picked up my wife on time, as she had just flown in.
Reviewed: August 10, 2019
The pick-up station was difficult to find. I spent an 1:40 waiting to get my rental. It was a KIA instead of a Toyota Camry. Even though I paid in advance, I was charged the initial booking fee plus the additions (fuel fill, EZ Pass), plus a $200 deposit. The email provided after turn-in showed 672 miles and 1/4 tank of gas. That is pretty amazing gas mileage as I did not put any fuel into the car.
Reviewed: August 6, 2019
I was disappointed in the condition of the car. The fuel was only 7/8 full and it was diesel. I was not told it was a diesel car at check in and might have rejected it because of the difficulty finding diesel fuel. The tire inflation light was on when I got the car and I had to take it to be filled and reset the sensors. Finally, there was trash in the trunk. I rent a car because I do not want to maintain it. My experience with EZ rent was excellent, but this car was not ready to be released.
Reviewed: June 4, 2018
The price I booked online increased with additional fees at the store, from $280 to $306.
Reviewed: April 27, 2016
National is the designated supplier for our company. I have always used their cars when traveling to the US. This experience was no different from the previous ones, very pleasant.
