Efficient and well-organized

The service at AVIS was barely acceptable, but some issues were not resolved in a timely manner. The vehicle pickup process at the store was cumbersome and we had some unnecessary trouble with the staff. Although my order clearly included the fee for a second driver, the staff insisted that they couldn't find this in the order and overcharged me by $70 billion. However, the QEEQ platform staff provided strong support and resolved the issue satisfactorily in the end.

I have not yet received the deposit refund, and I'm not sure if I will. There is no information available.

Convenient, good service

Excellent service, the process was very quick and I am very satisfied.