EUROPCAR CAR RENTAL REVIEWS IN MEXICO

Relatively friendly.

Overall service was good, except the car wasn't the model I reserved and the vehicle's condition was average.

Europcar is very efficient. The entire pick-up process is quick and transparent, with information entered on a tablet.

Un auto prácticamente nuevo

Plataforma fácil de emplear

Very good

la muchacha que nos atendio nos dio recomendaciones de que hacer a donde ir y restaurantes para comer en la ciudad

muy recomendable para renta de autos

The service was very efficient, but there was no one at the airport when I landed, so it took some time to get to the store to pick up the car.

It's best to rent from an international car rental chain. The vehicles are in good condition, and the service is great. They're also lenient about minor scratches when returning the car. They explicitly mention that scratches under 5cm are not charged.

Very good, highly recommended.

Unexpectedly good. The pickup and drop-off processes were very professional. Unfortunately, I didn't get the model I originally reserved and received a Chevrolet Tracker that made rattling noises when starting. Luckily, the car didn't have any issues during the trip.

If the price is reasonable next time, I will still choose an international brand. It's more trustworthy and has fewer hidden tricks!

All documents were sent directly via email, which was quite efficient. There was no excessive upselling, and the staff had a relatively professional and responsible attitude.

The service was good, and the car was relatively new. Make sure to request Japanese cars for better fuel efficiency.

Aside from the staff's persistence in promoting insurance, everything else was great. I had already purchased the highest level of insurance on the platform, but the staff kept recommending additional coverage, which was a bit annoying. In the end, I had to pay a deposit of over 50,000 pesos. Additionally, the car's fuel tank wasn't full when I picked it up, and I only noticed it after getting on the highway, which almost left me stranded due to low fuel. Fortunately, the issue was noted in the rental agreement, so technically there wasn't a problem. However, for those who aren't attentive or don't read the contract thoroughly, it could turn into a hidden pitfall. This can be especially troublesome for people who are not fluent in English.

Not flexible and friendly Don’t give you the car booked and tried to get you an upgrade at astronomical prices

Platform ok but should warn better on quality of car providers

Great and quick pickup process.

The store was easy to locate, and the car was good.

Renting a car was very convenient.

The staff were enthusiastic and responsible.

No hidden charges.