CANCUN CAR RENTAL REVIEWS

The service was okay, the car's condition was average. The performance was decent.

Overall service was good, except the car wasn't the model I reserved and the vehicle's condition was average.

Good service, easy communication, and a positive attitude.

Smooth service

Very friendly staff on the location.

The car rental company in Cancun didn't overly push selling insurance, but they required a $6000 deposit. Even though my credit card limit was sufficient, the authorization was repeatedly declined. I wanted to cancel the reservation and negotiate with another company on the spot, but as soon as I stepped outside, they called me back and the deposit suddenly dropped to $800!

When I arrived at the store, there were no cars available. I had to wait for half an hour for one to be brought from outside, and there was only one option. The car was not provided with a full tank, making it difficult to estimate how much fuel to refill upon return to match the initial level.

Fairly standard service.

O aluguel do carro correu tudo bem e a empresa foi muito organizada o tempo tudo. O único inconveniente é em Cancun o seguro de proteção de terceiros é obrigatório e não está incluído no orçamento - ficou cerca de USD25 por dia, e isso fez com a minha reserva terminasse quase o dobro do que havia pago inicialmente.

Poderia deixar mais claro que seguro para terceiros não está incluído na proteção oferecida.

It's okay.

The car pickup process was too slow; I had to stand and wait for an hour with no air conditioning or seating.

Overall okay, but Mexico's road conditions are average. Highways have frequent and expensive tolls, so remember to avoid toll stations.

Very satisfied.

Satisfied. Originally booked a Suzuki, but chose a Changan when picking up the car. Supporting domestic brands!

The vehicle insurance issue was disappointing, I can only say it was very bad.

It's basically fine.

Aside from the staff's persistence in promoting insurance, everything else was great. I had already purchased the highest level of insurance on the platform, but the staff kept recommending additional coverage, which was a bit annoying. In the end, I had to pay a deposit of over 50,000 pesos. Additionally, the car's fuel tank wasn't full when I picked it up, and I only noticed it after getting on the highway, which almost left me stranded due to low fuel. Fortunately, the issue was noted in the rental agreement, so technically there wasn't a problem. However, for those who aren't attentive or don't read the contract thoroughly, it could turn into a hidden pitfall. This can be especially troublesome for people who are not fluent in English.

No upselling, and the service was very efficient.

Excellent

Pésimo servicio contratos engañoso y depósitos exagerados me quedo con muy mal sabor de boca

Execelente