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Reviewed: Mon, Mar 31, 2025
About Europcar: 8.0 /10
Aside from the staff's persistence in promoting insurance, everything else was great. I had already purchased the highest level of insurance on the platform, but the staff kept recommending additional coverage, which was a bit annoying. In the end, I had to pay a deposit of over 50,000 pesos. Additionally, the car's fuel tank wasn't full when I picked it up, and I only noticed it after getting on the highway, which almost left me stranded due to low fuel. Fortunately, the issue was noted in the rental agreement, so technically there wasn't a problem. However, for those who aren't attentive or don't read the contract thoroughly, it could turn into a hidden pitfall. This can be especially troublesome for people who are not fluent in English.
About QEEQ: 8.0 /10

Relevant Reviews on Europcar CANCUN INTERNATIONAL AIRPORT

Hannah Laurie

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Reviewed: Sun, Dec 8, 2024
About Europcar: 10.0 /10
Unexpectedly good. The pickup and drop-off processes were very professional. Unfortunately, I didn't get the model I originally reserved and received a Chevrolet Tracker that made rattling noises when starting. Luckily, the car didn't have any issues during the trip.
About QEEQ: 10.0 /10

Edison Chamberlain

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Reviewed: Fri, Oct 11, 2024
About Europcar: 2.0 /10
Everyone, make sure to watch them closely when they process the payment and check if it's a deposit or if they're secretly adding insurance. Overall, very poor service. I won't rent from Europcar again. The store forces you to buy a full tank of fuel, or you’ll get a car with no fuel. Their attitude is like they don't care whether you rent from them or not.
About QEEQ: 10.0 /10

Katherine Alick

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Reviewed: Wed, Jun 6, 2018
About Europcar: 2.0 /10
Waited for a full two hours

Theresa Needham

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Reviewed: Wed, Aug 29, 2018
About Europcar: 10.0 /10
The pickup process was a bit slow, it took an hour
About QEEQ: 10.0 /10

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Compact | Chevrolet Beat or similar
Reviewed: Wed, Feb 6, 2019
“Misleading car booking”
About Europcar: 8.0 /10
Europcar was very misleading about needing to have insurance after my booking online indicated that I just needed to show proof of insurance. I will not book again through either of these companies.
About QEEQ: 8.0 /10

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