Se nos entregó otro auto al solicitado, pedimos el cambio del similar y salimos con una kicks Nissan
About QEEQ:7.0/10
Compramos seguro y aún así nos cobraron seguro en las oficinas de Alamo, así que deberían devolver la compra que realizamos a través de Qeeq, no se utilizó pues nos dijeron que solo funcionaba a través de reembolso.
It's okay, but extending the rental is too expensive! The insurance is overly pricey, even more expensive than the car rental itself! Renting for a longer period ends up costing more.
Auto normal, costo arriba de lo esperado, me entregaron el auto con 3/4 de gasolina pero al retorno muy amables me hicieron ajuste, la atención de la Srita Karina Muñoz de primer nivel mi reconocimiento para ella.
About QEEQ:8.0/10
Buen proceso de atención, seguimiento a la reserva
The car condition was good, and the service was considerate. However, they required the purchase of additional insurance, which was several times more expensive than the rental cost.
Very satisfied. Despite the language barrier, all the staff were extremely patient. There was a friendly guy who spoke English and enthusiastically explained the services and important details. Also, returning the car in Mexico was quite straightforward, just a basic check was needed. In Europe, some rental companies tend to nitpick—speaking from personal experience. I'll rent from Europecar again next time.
The overall service was excellent. I chose full insurance on the platform, so there was no need to purchase extra insurance in-store. However, it's a bit disappointing that it's rare to get the reserved car model.
Average. The car rental company at Monterey Airport neither has a counter nor staff on site. It took a long time to figure out that you have to call them to arrange a pickup. The car provided was different from the one originally selected, and there were issues with the car itself, such as windows not rolling up and the sunroof not working—overall, the condition was mediocre. Additionally, if you forget to refuel, the company will charge extra for it.
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
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Georgia Stuart
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