The staff was very nice and gave us a Ford Ranger with four-wheel drive.

The service is patient and enthusiastic.

Loved the customer service, I did a mistake in booking but they helped settle it on the day.

It was straight forward and reliable, there was no complications in booking which was awesome.

Excellent

Rented a car in Melbourne's downtown, the location was relatively easy to find. The rental service staff were two older men who looked like musicians from some band, very friendly. They even discussed Chinese characters with me (mentioned during signing). They also helped me set up the phone connection to the car's central control and gave me some traffic tips.