Did not get the car that I’ve payed for, also not automatic gear available at the pick up, so we couldn’t add an extra driver

We got a cat that was damaged Left side was not fixed after the accident from the previous users

I loved the Audi A3 hatch I got from Budget. Inside was super clean but outside was not washed. But in one way I did not had to worry about washing when returning the car. It was super easy to pick the car and also to drop it. One of the smoothest transactions ever.

First time user. This platform impressed me to another level. I wouldn’t think of using any other platform for car rentals other than EasyRentCars. Thank you for making this so easy for me.

The van was in poor condition. Numerous deep scratches all over the car. All the damage was documented prior to leaving the lot. Upon returning the van the attendant tried blame us for a very minor scratch on the plastic rim covers. Despite the heavy damage elsewhere prior to receiving the van, they focused on some tiny scratch. Suspect a scam to pay for damage we did not do. Do not rent from this place!!!

Car advertised (Mercedes) was not want we got (Ford). Counter staff use scare tactics to try and sell you extras such as roadside assistance, extra insurance, fuel package, etc. Collection of car took 1 hour including waiting time.

All good.