Very satisfied.

There are two issues: First, the car condition. Initially, I was given a reserved Jeep, but upon inspection, I found the tires were uneven and severely damaged. When I started the car, the tire pressure warning came on, so they replaced it with a Yaris, which wasted time. Although the Yaris was very new, it felt extremely light and unstable, which was quite disappointing, even though they claimed it was in the same category as the Jeep. Second, the fuel policy. Unlike other car rental companies, they insisted on checking the fuel receipt when returning the car. I refueled about 40 kilometers away, and while the fuel gauge showed 8 bars, they still claimed it wasn’t a full tank and charged me a refueling penalty of about 25 euros. Today, I even received an email saying there was a 4.95L fuel shortage. Other companies just check the fuel gauge when returning the car, but this was the first time I’ve experienced needing a receipt and verifying the gas station location. Moreover, when I picked up the car, the gauge also showed 8 bars, so how am I supposed to know if it was truly a full tank to begin with? In summary, I will not rent from this company again.

This company is not good; the queue time is long. They require a credit card hold of 1200 euros when picking up the car. If you don't have one, you are forced to purchase their insurance for 70 euros. An additional 40 euros is required to go to Andorra.

Overall good, but their attitude worsened after I declined the recommended insurance.

No major issues