Egyszerű volt.

I got there 40 minutes before the scheduled time for pick up of the car, and i went straight to the counter because there was no line. They told me it was too soon, to come back 10mins before. So I went to a walk, and i got there like they said, 10min before... and then, I had to wait almost 1h because it were ther a line already and i had 5 persons ahead... so i think they should have taken care of my rental when I got there, even if I could only got the car at the scheduled time, at least the contract and the payment was already made.

Counter staff became hostile when I didn't want to purchase additional insurance (not needed as i had an annual SDCW policy). On returning the vehicle, the staff member inspected the car and found 2 minute scratches (almost invisible to the naked eye and certainly not done by me) and said that, technically, I was responsible for this as the 'damage' had not been reported when I picked up the car. She decided not to charge me as she was 'tired'. I am not an easily annoyed person, but her attitude made me very cross. I would not use goldcar again. If you choose to do so, I would recommend inspecting thoroughly the vehicle on pickup and making sure that you report even the tiniest scratch and paint chip before accepting the car.

HORRIBLE!!!! Tout simplement ma PIRE EXPERIENCE en terme de locations de voiture (que je loue régulièrement). Toute l’équipe de l’agence sur place est une bande de voleurs orgénisée et les commentaires sur google le prouve. Je trouve inadmissible qu’une agence comme vous les référence. C’est envoyé vos clients dans la gueule du loup. Ils vous effraient, vous force littéramelement à prendre leurs assurances, et si vous ne vOulez pas vous mettent encore d’avantage de pression. N’imprime pas la bonne feuille de locatin. Ne vous rende pas vos papiers d’identité. Des tas d’erreurs car trop concentré à vous vendre leurs assurances. HONTEUX

The problems for drop & pick-up were due to work in progress of all the area of rental car society.

Easy and cheap.