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Live chat Email us Service Code: 3780799169
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always problem

Reviewed: Tue, Mar 10, 2020
About GOLDCAR: 7.3 /10
Goldcar always try to sell extra option and sometimes you can't refuse of them. last time it was service of fuel refill and i couldn't rent car without this service. This time it was the pick-up location. Although as said in booking terms pick-up location is in the airport but you need to pay 20 euro for that. otherwise you have to go to other parking about an hour by yourself. And they charged me for the last rent which was 1,5 years ago for empty fuel tank returning, although i always return the car, refilling full. They didn't show any evidence, fotos.
About QEEQ: 10.0 /10
Economy | Opel Corsa or similar

Relevant Reviews on GOLDCAR in Italy

S.Raghavan

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Mini | Volkswagen up! 4 Seats or similar
Reviewed: Thu, Sep 26, 2019
“You get what you pay for”
About GOLDCAR: 7.3 /10
There is never enough on staff. I had to wait over 90 minutes. I will not be using this company again
About QEEQ: 10.0 /10
Did a good job
post image

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Economy | Opel Corsa or similar
Reviewed: Wed, Sep 18, 2019
“Non merci”
About GOLDCAR: 4.0 /10
Obligation de prendre un vehicule diesel, avec paiement d'une taxe environnement supplémentaire (10 eur pour 2 jours de location), 90 minutes pour la prise en charge du véhicule... Tres mauvaise experience
About QEEQ: 10.0 /10

J.Cotrim

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Mini | Renault Twingo 2 Doors or similar
Reviewed: Mon, Aug 5, 2019
“Be more agile”
About GOLDCAR: 7.3 /10
I got there 40 minutes before the scheduled time for pick up of the car, and i went straight to the counter because there was no line. They told me it was too soon, to come back 10mins before. So I went to a walk, and i got there like they said, 10min before... and then, I had to wait almost 1h because it were ther a line already and i had 5 persons ahead... so i think they should have taken care of my rental when I got there, even if I could only got the car at the scheduled time, at least the contract and the payment was already made.
About QEEQ: 10.0 /10

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Mini | Fiat 500 or similar
Reviewed: Sun, Jul 7, 2019
“Very sketchy car rental service , poor service and look like a scam to extract us some more money”
About GOLDCAR: 8.7 /10
They made us wait for more than an hour and didn’t have the car on hand ... finally gave us a upgrade wich was good. Service was terrible the girl that dis the booking was super rude and that just the beginning...

C.Toro

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Economy | Opel Corsa or similar
Reviewed: Fri, Jul 5, 2019
“Desapointing”
About GOLDCAR: 2.0 /10
They sold an insurance that was not neccesary, a complete scam, they did not answer the phone, impossible to contact them, they didn´t allow to change the time of drop off, TERRIBLE COMPANY, THE WORST EXPERIENCE I´VE EVER HAD WITH A CAR COMPANY.

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