The staff at the rental car store provided very poor service.

Reliable

There were many people in line and the staff were not very efficient. Despite waiting for a long time, only one counter was open.

Average service, but willing to help solve problems.

We rented two cars and added additional driver insurance and roadside assistance. For some reason, the prices for the two cars were slightly different, although the difference was only a few dollars. The cars were very new and in great condition, which was excellent. My companions all said the cost-performance ratio was very good. However, we waited quite a while to pick up the cars because there were quite a few people. One of our cars scratched another vehicle. When we returned, we just filled out an accident report and that was it; the full coverage was very convenient.