The car pickup process was simple, with no sales pitches. Reliable.

The car was in great condition, and the staff provided excellent service. It was very easy to pick up the car. Although it wasn't the exact model from the order, it was of the same class. Not bad, I will choose Hertz again next time.

After all, it is a big company with standardized operations and impeccable service. There was a small incident when returning the car; the staff mixed up the order, causing a false alarm. Fortunately, the mistake was found and corrected in time. I rented the car for 4 days, covering approximately 1400 kilometers. Due to the inability to obtain toll and fine information in a timely manner, a pre-authorization of 940 AUD was placed for possible charges. This is understandable, but given today's advanced information technology, I think this could be improved.

I booked a Camry, but the rental company provided a Hyundai, which is of a lower class than the one I reserved.

Too wobbly steering wheel once you reach 100 KMPH Sudden jerky automatic gears Oil light was on constantly