Before renting, I checked the condition of the car and took a 360-degree video, noticing there was already a dent on the vehicle. After returning the car, the rental company emailed us claiming that we caused damage to the car. Even after providing the video, they questioned why we took the video at 8:30 when we had completed the rental process at 8:00. Can't we take a break after completing the rental process and then take the car? The company's management is chaotic—they fail to properly document pre-existing issues with their cars. Even though we provided evidence, they didn't check whether we left the parking lot during that half-hour. Instead, they seem to be waiting for us to prove we weren't responsible. If we can’t prove it, are they expecting us to pay for damage we didn’t cause?

Satisfied, convenient, the car is new, better than the displayed model. Most of them are Volvos as far as I can see.

Terrible, terrible, terrible! First, the car pick-up location was changed without any notification from the rental company, making us wander in the cold for half an hour. The new location was very hard to find! We almost missed our car because of this! Second, the car given to us had a wet interior with many water stains on the floor, and it didn't match the model we booked. The trunk was too small to fit our three 28-inch suitcases, causing us a lot of trouble every day trying to rearrange them! Third, we had an early ferry at 7 AM on the last day from Lofoten to Bodo, and needed to rush to catch our flight after returning the car. To be safe, we filled up the tank at a nearby station the day before and didn't drive anywhere else. It took just five minutes to reach the ferry terminal from the hotel and about seven to eight minutes to get to the car return point from the ferry in Bodo. When we returned the car, we confirmed the fuel gauge still showed full. Yet, we were charged a ridiculous fee for not returning the car with a full tank… 1199 for a supposedly incomplete fill-up? That’s outrageous! What a lousy rental experience! Terrible!

The service was pretty good.

The car is preassigned when i onboard for pick-up. Car condition is good. I was holiday traveler for self drive and northern light chasing.

Best rate compared with other platforms.