Since I picked up the car in the morning, there was no one at the counter. Using the self-service pickup was a bit tricky. The staff's service attitude was great, but self-service pickup can be difficult if you don't speak English, so be aware.
The accident handling is efficient, but the number of locations is limited. After the accident vehicle is towed away, people can only be transported to a nearby town for temporary accommodation, and cannot return to the reserved location. Additionally, to pick up the car, customers must return to the airport to find a model that meets their requirements.
Very satisfied. We arrived 40 minutes early, and although there was no one available at first, the staff made us wait until the scheduled time to complete the formalities. They were very thorough. However, we didn't realize that adding a driver would also require providing the Chinese driving license booklet. International certifications and Hague authentication were not acceptable. It would be great if users could be reminded of this in advance in the future.
They maliciously set traps to deduct insurance and provide unclear bills with random charges. Avoid renting from this company at all costs! Their response to complaints is extremely rude!
# Wonderful Car Rental Experience in Oslo, Norway
I made a great choice by renting a car for my Nordic trip in Oslo, Norway!
The car rental company's service was exceptional. From the booking stage, their customer service was patient and professional, promptly answering all my questions and even offering practical vehicle recommendations based on my itinerary. At the store, the staff was warm and efficient, quickly processing the paperwork while thoroughly explaining the car's features and local driving precautions.
Now about the car itself – its condition was excellent. I rented a spacious SUV with comfortable seats and great visibility. The interior was well-equipped, and everything functioned perfectly. The driving experience was smooth and stable, which was ideal for Oslo’s diverse road conditions. Plus, the fuel consumption was lower than I expected, saving me quite a bit of money.
Oslo’s scenery is breathtaking, and renting a car gave me the freedom to explore every hidden corner. I drove leisurely along the fjord roads, admiring the crystal-clear waters and majestic mountains. I could stop at roadside villages anytime to experience the peaceful local lifestyle. Relying solely on public transportation could never provide this level of flexibility and enjoyment.
Returning the car was also very smooth. The staff carefully inspected the vehicle and quickly completed the process. There were no hidden fees throughout the rental experience, which was incredibly reassuring.
I highly recommend renting a car for your Oslo trip—it will undoubtedly make your journey even better!
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Theresa Needham
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