The service was terrible! I even spent extra money to get the Hague certification, notarization, Spanish sworn translation, international permit, and Chinese driver's license, yet they insisted my documents were invalid! This seemed like an excuse to force me to purchase their insurance. Without buying their insurance, I wasn’t allowed to take the car! The insurance cost €120 for three days, while my rental fee for three days was only slightly over 1,200 RMB. It's a complete scam. The rental platform did nothing to regulate this behavior! Additionally, the car I received was completely different from what I had reserved!

Very satisfied. The car model was new, the process was efficient, and there was no upselling.

good experience

good experience

The worst car rental on my life. It is outrageous this company is still legal. They steal you money. They are dishonnest and liars. They force you to pay double for the fuel and they force you to take an insurance that multiply by 5 thé price of the rental.

Charged for cleaning normally soiled floor mats after 20 days of rental!!!!!!!!