It's okay, but I had to explain a lot. Even though I had already bought insurance, the rental company still insisted I buy their insurance, which took over half an hour. Eventually, I had to call QEEQ's customer service and then explain everything to the rental company staff. After a lot of back and forth, they finally processed it. They also required two different bank credit cards for the deposit, claiming the A4 is a luxury car and two cards are necessary. Fortunately, I had them. Overall, it was okay. Just consider it a travel experience.

Pretty good

The queue time was a bit long, but not unexpected. After checking my driver's license, the staff noticed the address was too long to fit, so they just roughly shortened it. The overall experience was still good.

The staff were abrupt, but that may have been a language problem. Tried to sell me extra insurance

Counter staff in Trapani not very helpful when I needed to extend contract. Staff in Rome was great, took care of everything quickly and efficiently once I arrived.

Easy to book and way less expensive than everyone else. Will recommend to all my clients!