From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8525154169
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Hertz, Rome Veneto Centre Car Rental

Hertz 3000+ ratings, 28 reviews

Rome, Italy

7.9 / 10 Good

Hertz - Rome Veneto Centre Information, Car Rental Instructions & Policies

Address

VIA VENETO 134,RTN: PARK SABA VILLA BORGHESE,00187,IT

Telephone

+39063216886

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return: Garage Roma Parking - Via Sardegna 38 C Rome , 00187 Italy

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -18:00
08:00 -18:00
08:00 -13:00
08:00 -13:00
08:00 -18:00
08:00 -18:00
08:00 -18:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 24.4 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in Italy

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
EUR 10/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
EUR 15/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
EUR 15/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
EUR 6/day

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Austria

Belgium

France

Germany

Luxembourg

Netherlands

Portugal

Slovenia

Spain

Show More

Austria

Belgium

France

Germany

Luxembourg

Netherlands

Portugal

Slovenia

Spain

Switzerland

Finland

Ireland

Norway

Sweden

EUR 16 per rental
Corss border to Slovenia is only allowed in Ljubjana.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1100-4000 for other car models.

EUR 1900 for Fiat 500x,

EUR 1300 for Fiat Panda,Toyota Yaris Diesel,Peugeot 208,Peugeot Partner,Fiat 500,Hertz Mystery Vehicle,Opel Corsa,Fiat 500c,

EUR 1500 for Peugeot 208,Punto Summer Fleet,Clio Winter Tyres,Clio Winter Tyres,Fiat Panda Or Similar,Fiat 500,

EUR 1600 for Fiat Egea,Volkswagen Golf,Fiat 500l,Fiat 500x,Ford Focus,Volkswagen Golf,International Mystery,Fiat 500x,N1 Ford Focus Sw Winter Tyres,Opel Insignia,Abarth 595 Turismo,

EUR 1900 for Renault Captur,Peugeot Expert 5m3,Ford Custom,Ford Transit Custom,Peugeot 5008,Fiat Fiorino 13 Renault Kangoo 16,500 Cabrio Matic,Peugeot 107,

EUR 2000 for Captur Winter Tyres-diesel,Compact Elite,Renegade Plug In,Vauxhall Corsa E,Toyota Corolla,Kia Sportage,Citroen C4 Spacetourer,Mercedes B Class,Audi A4 Sw-diesel,Fiat 500e,Fiat 500 Hybrid,R5 Lynk Co 01 Hybrid Plug In,Volvo Xc40,Audi Q3-diesel,Vw Caravelle,Fiat Cronos Drive,

EUR 2200 for Mb Vito,

EUR 2500 for Volkswagen Caravelle,Kia Carnival,Daily Tail Lift,Porsche Macan,Fiat Doblo Lwb,Ford Transit 350l,Iveco Daily Refrigerated,

EUR 3000 for Alfa Romeo Junior-diesel,Peugeot3008,Peugeot Boxer,Volvo Xc60,Benz C Class,Alfa Romeo Tonale,Maserati Ghibli-diesel,A6 Avant Winter-diesel,Fiat 500e-electric,Ford Transit Jumbo,Maserati Levante Winter-diesel-4wd,

EUR 3500 for Bmw X3,

EUR 4000 for Model 3 Sr-electric,Polestar 2,Volvo Xc90,Audi Q8 4x4-diesel-4wd,Mercedes Benz Cls-diesel-4wd,Mercedes A Class Automatic Or Similar,Mercedes Glc Coupe-diesel-4wd,Model Y Lr-electric,Mercedes Benz Gle-diesel--4wd,Tron S Sport-electric-4wd,Audi A8-diesel,

EUR 1600 for Fiat Egea,

EUR 1600 for Volkswagen Golf,

EUR 1600 for Fiat 500l,

EUR 2000 for Captur Winter Tyres-diesel,

EUR 1600 for Fiat 500x,

EUR 2000 for Renault Captur,

EUR 1900 for Peugeot Expert 5m3,

EUR 1600 for Ford Focus,

EUR 1600 for International Mystery,

EUR 3000 for Alfa Romeo Junior-diesel,

EUR 2000 for Compact Elite,

EUR 2000 for Renegade Plug In,

EUR 1600 for N1 Ford Focus Sw Winter Tyres,

EUR 1300 for Fiat Panda,

EUR 1500 for Peugeot 208,

EUR 1300 for Toyota Yaris Diesel,

EUR 1300 for Peugeot 208,

EUR 1500 for Punto Summer Fleet,

EUR 1500 for Clio Winter Tyres,

EUR 1900 for Ford Custom,

EUR 1300 for Peugeot Partner,

EUR 4000 for Model 3 Sr-electric,

EUR 3000 for Peugeot3008,

EUR 3000 for Peugeot Boxer,

EUR 2500 for Volkswagen Caravelle,

EUR 4000 for Polestar 2,

EUR 2500 for Kia Carnival,

EUR 3000 for Volvo Xc60,

EUR 2500 for Daily Tail Lift,

EUR 3000 for Benz C Class,

EUR 2000 for Vauxhall Corsa E,

EUR 2000 for Toyota Corolla,

EUR 2000 for Kia Sportage,

EUR 3000 for Alfa Romeo Tonale,

EUR 2000 for Peugeot 3008,

EUR 1900 for Ford Transit Custom,

EUR 1900 for Peugeot 5008,

EUR 2000 for Mercedes B Class,

EUR 1600 for Opel Insignia,

EUR 2000 for Jeep Compass,

EUR 2000 for Audi A4 Sw-diesel,

EUR 3000 for Maserati Ghibli-diesel,

EUR 4000 for Volvo Xc90,

EUR 4000 for Audi Q8 4x4-diesel-4wd,

EUR 2000 for Vito 9 Seater,

EUR 3000 for A6 Avant Winter-diesel,

EUR 4000 for Mercedes Benz Cls-diesel-4wd,

EUR 2000 for Fiat 500e,

EUR 1300 for Fiat 500,

EUR 1500 for Fiat Panda Or Similar,

EUR 1900 for Fiat Fiorino 13 Renault Kangoo 16,

EUR 1900 for 500 Cabrio Matic,

EUR 1300 for Hertz Mystery Vehicle,

EUR 1500 for Fiat 500,

EUR 3000 for Fiat 500e-electric,

EUR 2000 for Fiat 500 Hybrid,

EUR 1600 for Abarth 595 Turismo,

EUR 1300 for Opel Corsa,

EUR 1900 for Peugeot 107,

EUR 1300 for Fiat 500c,

EUR 4000 for Mercedes A Class Automatic Or Similar,

EUR 3000 for H1 Polestar 2 4x4 Winter Tyres,

EUR 2500 for Porsche Macan,

EUR 4000 for Mercedes Glc Coupe-diesel-4wd,

EUR 3000 for Ford Transit Jumbo,

EUR 2500 for Fiat Doblo Lwb,

EUR 2000 for R5 Lynk Co 01 Hybrid Plug In,

EUR 2000 for Volvo Xc40,

EUR 2000 for Audi Q3-diesel,

EUR 2500 for Ford Transit 350l,

EUR 2000 for Vw Caravelle,

EUR 4000 for Model Y Lr-electric,

EUR 4000 for Mercedes Benz Gle-diesel--4wd,

EUR 4000 for Tron S Sport-electric-4wd,

EUR 4000 for Audi A8-diesel,

EUR 3000 for Maserati Levante Winter-diesel-4wd,

EUR 2500 for Iveco Daily Refrigerated,

EUR 3600 for Peugeot3008,Volkswagen Caravelle,Kia Carnival,Volvo Xc60,Daily Tail Lift,Benz C Class,Alfa Romeo Tonale,Vito 9 Seater,Fiat 500e-electric,H1 Polestar 2 4x4 Winter Tyres,Mercedes Glc Coupe-diesel-4wd,Audi A5 Sw-diesel,Fiat Doblo Lwb,Eqb 250 Ev,Audi Q3-diesel,Vw Caravelle,

EUR 3600 for ,

EUR 2600 for Fiat Egea,Captur Winter Tyres-diesel,Fiat 500x,Renault Captur,Peugeot Expert 5m3,Ford Focus,Renegade Plug In,N1 Ford Focus Sw Winter Tyres,Ford Custom,Polestar 2,Toyota Corolla,Renault Captur,Peugeot 5008,Mercedes B Class,Jeep Compass,Fiat Fiorino 13 Renault Kangoo 16,Bmw X1 Xdrive20d-diesel,R5 Lynk Co 01 Hybrid Plug In,Volvo Xc40,

EUR 2600 for ,

EUR 1600 for Volkswagen Golf,Fiat 500l,Volkswagen Golf,International Mystery,Compact Elite,Puma Winter Tyres,Toyota Yaris,Vauxhall Corsa E,Fiat 500e,Abarth 595 Turismo,Peugeot 107,Fiat 500c,

EUR 1600 for ,

EUR 1300 for Fiat Panda,Peugeot 208,Toyota Yaris Diesel,Peugeot 208,Punto Summer Fleet,Clio Winter Tyres,Clio Winter Tyres,Fiat Panda Or Similar,Hertz Mystery Vehicle,Fiat 500,Opel Corsa,

EUR 1300 for ,

EUR 4000 for Alfa Romeo Junior-diesel,Renault Zoe,Volvo Xc90,Audi Q8 4x4-diesel-4wd,E Tron Ev,Q1 Bmw Ix1 Drive 30,Maserati Grecale-4wd,Mercedes Benz Gle-diesel--4wd,Audi A8-diesel,Maserati Levante Winter-diesel-4wd,

EUR 4000 for ,

EUR 3000 for Peugeot Boxer,Ford Transit Custom,Ford Transit Jumbo,Ford Transit 350l,Iveco Daily Refrigerated,

EUR 3000 for ,

EUR 2000 for ,

Theft Insurance Excess differs by car model:

EUR 2000 for Fiat Panda,Toyota Yaris Diesel,Peugeot 208,Peugeot Partner,Fiat 500,Hertz Mystery Vehicle,Opel Corsa,Fiat 500c,

EUR 2000 for Peugeot 208,Punto Summer Fleet,Clio Winter Tyres,Clio Winter Tyres,Fiat Panda Or Similar,Fiat 500,

EUR 2300 for Fiat Egea,Volkswagen Golf,Fiat 500l,Fiat 500x,Ford Focus,Volkswagen Golf,International Mystery,Fiat 500x,N1 Ford Focus Sw Winter Tyres,Opel Insignia,Abarth 595 Turismo,

EUR 2600 for Renault Captur,Peugeot Expert 5m3,Ford Custom,Ford Transit Custom,Peugeot 5008,Fiat Fiorino 13 Renault Kangoo 16,500 Cabrio Matic,Peugeot 107,

EUR 2300 for Captur Winter Tyres-diesel,Compact Elite,Renegade Plug In,Vauxhall Corsa E,Toyota Corolla,Kia Sportage,Citroen C4 Spacetourer,Mercedes B Class,Audi A4 Sw-diesel,Fiat 500e,Fiat 500 Hybrid,R5 Lynk Co 01 Hybrid Plug In,Volvo Xc40,Audi Q3-diesel,Vw Caravelle,Fiat Cronos Drive,

EUR 2900 for Mb Vito,

EUR 3000 for Volkswagen Caravelle,Kia Carnival,Daily Tail Lift,Porsche Macan,Fiat Doblo Lwb,Ford Transit 350l,Iveco Daily Refrigerated,

EUR 3600 for Alfa Romeo Junior-diesel,Peugeot3008,Peugeot Boxer,Volvo Xc60,Benz C Class,Alfa Romeo Tonale,Maserati Ghibli-diesel,A6 Avant Winter-diesel,Fiat 500e-electric,Ford Transit Jumbo,Maserati Levante Winter-diesel-4wd,

EUR 3600 for Bmw X3,

EUR 4000 for Model 3 Sr-electric,Polestar 2,Volvo Xc90,Audi Q8 4x4-diesel-4wd,Mercedes Benz Cls-diesel-4wd,Mercedes A Class Automatic Or Similar,Mercedes Glc Coupe-diesel-4wd,Model Y Lr-electric,Mercedes Benz Gle-diesel--4wd,Tron S Sport-electric-4wd,Audi A8-diesel,

EUR 2300 for Fiat Egea,

EUR 2300 for Volkswagen Golf,

EUR 2300 for Fiat 500l,

EUR 2300 for Captur Winter Tyres-diesel,

EUR 2300 for Fiat 500x,

EUR 2600 for Renault Captur,

EUR 2600 for Peugeot Expert 5m3,

EUR 2300 for Ford Focus,

EUR 2300 for International Mystery,

EUR 3600 for Alfa Romeo Junior-diesel,

EUR 2600 for Compact Elite,

EUR 2600 for Renegade Plug In,

EUR 2300 for N1 Ford Focus Sw Winter Tyres,

EUR 2000 for Fiat Panda,

EUR 2000 for Peugeot 208,

EUR 2000 for Toyota Yaris Diesel,

EUR 2000 for Punto Summer Fleet,

EUR 2000 for Clio Winter Tyres,

EUR 2000 for Ford Custom,

EUR 2000 for Peugeot Partner,

EUR 4000 for Model 3 Sr-electric,

EUR 3600 for Peugeot3008,

EUR 3600 for Peugeot Boxer,

EUR 3000 for Volkswagen Caravelle,

EUR 4000 for Polestar 2,

EUR 3000 for Kia Carnival,

EUR 3600 for Volvo Xc60,

EUR 3000 for Daily Tail Lift,

EUR 3600 for Benz C Class,

EUR 2600 for Vauxhall Corsa E,

EUR 2600 for Toyota Corolla,

EUR 2600 for Kia Sportage,

EUR 3600 for Alfa Romeo Tonale,

EUR 2600 for Peugeot 3008,

EUR 2600 for Ford Transit Custom,

EUR 2600 for Peugeot 5008,

EUR 2600 for Mercedes B Class,

EUR 2300 for Opel Insignia,

EUR 2600 for Jeep Compass,

EUR 2600 for Audi A4 Sw-diesel,

EUR 3600 for Maserati Ghibli-diesel,

EUR 4000 for Volvo Xc90,

EUR 4000 for Audi Q8 4x4-diesel-4wd,

EUR 2600 for Vito 9 Seater,

EUR 3000 for A6 Avant Winter-diesel,

EUR 4000 for Mercedes Benz Cls-diesel-4wd,

EUR 2600 for Fiat 500e,

EUR 2000 for Fiat 500,

EUR 2000 for Fiat Panda Or Similar,

EUR 2600 for Fiat Fiorino 13 Renault Kangoo 16,

EUR 2600 for 500 Cabrio Matic,

EUR 2000 for Hertz Mystery Vehicle,

EUR 3600 for Fiat 500e-electric,

EUR 2600 for Fiat 500 Hybrid,

EUR 2300 for Abarth 595 Turismo,

EUR 2000 for Opel Corsa,

EUR 2600 for Peugeot 107,

EUR 2000 for Fiat 500c,

EUR 4000 for Mercedes A Class Automatic Or Similar,

EUR 3000 for H1 Polestar 2 4x4 Winter Tyres,

EUR 3000 for Porsche Macan,

EUR 4000 for Mercedes Glc Coupe-diesel-4wd,

EUR 3600 for Ford Transit Jumbo,

EUR 3000 for Fiat Doblo Lwb,

EUR 2600 for R5 Lynk Co 01 Hybrid Plug In,

EUR 3000 for Volvo Xc40,

EUR 2600 for Audi Q3-diesel,

EUR 3000 for Ford Transit 350l,

EUR 2600 for Vw Caravelle,

EUR 4000 for Model Y Lr-electric,

EUR 4000 for Mercedes Benz Gle-diesel--4wd,

EUR 4000 for Tron S Sport-electric-4wd,

EUR 4000 for Audi A8-diesel,

EUR 3600 for Maserati Levante Winter-diesel-4wd,

EUR 3000 for Iveco Daily Refrigerated,

USD 0 for other car models.

EUR 3600 for Peugeot3008,Volkswagen Caravelle,Kia Carnival,Volvo Xc60,Daily Tail Lift,Benz C Class,Alfa Romeo Tonale,Vito 9 Seater,Fiat 500e-electric,H1 Polestar 2 4x4 Winter Tyres,Mercedes Glc Coupe-diesel-4wd,Audi A5 Sw-diesel,Fiat Doblo Lwb,Eqb 250 Ev,Audi Q3-diesel,Vw Caravelle,

EUR 3600 for ,

EUR 2600 for Fiat Egea,Captur Winter Tyres-diesel,Fiat 500x,Renault Captur,Peugeot Expert 5m3,Ford Focus,Renegade Plug In,N1 Ford Focus Sw Winter Tyres,Ford Custom,Polestar 2,Toyota Corolla,Renault Captur,Peugeot 5008,Mercedes B Class,Jeep Compass,Fiat Fiorino 13 Renault Kangoo 16,Bmw X1 Xdrive20d-diesel,R5 Lynk Co 01 Hybrid Plug In,Volvo Xc40,

EUR 2600 for ,

EUR 2300 for Volkswagen Golf,Fiat 500l,Volkswagen Golf,International Mystery,Compact Elite,Puma Winter Tyres,Toyota Yaris,Vauxhall Corsa E,Fiat 500e,Abarth 595 Turismo,Peugeot 107,Fiat 500c,

EUR 2300 for ,

EUR 2000 for Fiat Panda,Peugeot 208,Toyota Yaris Diesel,Peugeot 208,Punto Summer Fleet,Clio Winter Tyres,Clio Winter Tyres,Fiat Panda Or Similar,Hertz Mystery Vehicle,Fiat 500,Opel Corsa,

EUR 2000 for ,

EUR 4000 for Alfa Romeo Junior-diesel,Renault Zoe,Volvo Xc90,Audi Q8 4x4-diesel-4wd,E Tron Ev,Q1 Bmw Ix1 Drive 30,Maserati Grecale-4wd,Mercedes Benz Gle-diesel--4wd,Audi A8-diesel,Maserati Levante Winter-diesel-4wd,

EUR 4000 for ,

EUR 3000 for Peugeot Boxer,Ford Transit Custom,Ford Transit Jumbo,Ford Transit 350l,Iveco Daily Refrigerated,

EUR 3000 for ,

Third Party Liability Insurance Excess differs by car model:

EUR 0 for Peugeot3008,Volkswagen Caravelle,Kia Carnival,Volvo Xc60,Daily Tail Lift,Benz C Class,Alfa Romeo Tonale,Vito 9 Seater,Fiat 500e-electric,H1 Polestar 2 4x4 Winter Tyres,Mercedes Glc Coupe-diesel-4wd,Audi A5 Sw-diesel,Fiat Doblo Lwb,Eqb 250 Ev,Audi Q3-diesel,Vw Caravelle,

EUR 0 for ,

EUR 0 for Fiat Egea,Captur Winter Tyres-diesel,Fiat 500x,Renault Captur,Peugeot Expert 5m3,Ford Focus,Renegade Plug In,N1 Ford Focus Sw Winter Tyres,Ford Custom,Polestar 2,Toyota Corolla,Renault Captur,Peugeot 5008,Mercedes B Class,Jeep Compass,Fiat Fiorino 13 Renault Kangoo 16,Bmw X1 Xdrive20d-diesel,R5 Lynk Co 01 Hybrid Plug In,Volvo Xc40,

EUR 0 for Volkswagen Golf,Fiat 500l,Volkswagen Golf,International Mystery,Compact Elite,Puma Winter Tyres,Toyota Yaris,Vauxhall Corsa E,Fiat 500e,Abarth 595 Turismo,Peugeot 107,Fiat 500c,

EUR 0 for Fiat Panda,Peugeot 208,Toyota Yaris Diesel,Peugeot 208,Punto Summer Fleet,Clio Winter Tyres,Clio Winter Tyres,Fiat Panda Or Similar,Hertz Mystery Vehicle,Fiat 500,Opel Corsa,

EUR 0 for Alfa Romeo Junior-diesel,Renault Zoe,Volvo Xc90,Audi Q8 4x4-diesel-4wd,E Tron Ev,Q1 Bmw Ix1 Drive 30,Maserati Grecale-4wd,Mercedes Benz Gle-diesel--4wd,Audi A8-diesel,Maserati Levante Winter-diesel-4wd,

EUR 0 for Peugeot Boxer,Ford Transit Custom,Ford Transit Jumbo,Ford Transit 350l,Iveco Daily Refrigerated,

EUR 0 for Opel Insignia,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

9.2 mi from Rome Ciampino Airport

14.6 mi from Rome Fiumicino Airport

Railway Stations

0.8 mi from Roma Termini

2 mi from Roma San Pietro Station

2.1 mi from Roma Tiburtina

Hotels

0.7 mi from Colonna Palace Hotel

3.5 mi from Camplus Guest Roma

5.4 mi from Hotel Artis

Other Landmarks

0.4 mi from Piazza Di Spagna

0.9 mi from Piazza Venezia

6.3 mi from Appia Antica

FIND ME A CHEAP RENTAL
Map view of Hertz Store Location
coordinates: 41.908889 12.488445

Pay for Car Rentals with Crypto

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Guest Reviews

Total points: 7.9 / 10 Good

  • Vehicle condition: 1.0
  • Vehicle cleanliness: 1.0
  • Spaciousness: 1.0
  • Counter staff: 0.8
  • Pick-up location: 0.8
  • Drop-off location: 0.8
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • S.Somjit

    Rome

    8.7 /10 Very good

    Reviewed: Thursday, June 19, 2025

    The car is very good condition. We got updated for free. Staff is nice but a bit hard to find the rental office in Rome city center.
    Read More >
  • Anonymous

    Roma

    8.3 /10 Very good

    Reviewed: Thursday, June 19, 2025

    Hertz upgraded us to a bigger better car, but in Italy that can be a curse with small roads. We were told that that if we didn't take the bigger car we would have to downgrade to a smaller vehicle than the one we booked which would not have suited us. Also the counter staff member was very pushy trying to sell the roadside assistance & return empty option and blantantly lied about the price of diesel near the airport
    Read More >
  • jt00187

    Rome

    10 /10 Excellent

    Reviewed: Thursday, June 19, 2025

    I like the Fiat 500 because of gas mileage, ease of handling and parking. In Hertz’ purchase of their new fleet, there is no Bluetooth available in the cars and no option for a sunroof. It’s disappointing that the company has opted for the cheaper line of these automobiles. With modern use of navigation systems on smart phones, Bluetooth should really be available as a standard feature.
    Read More >
  • Benjamin Lowell

    Rome

    6 /10 Average

    Reviewed: Thursday, June 19, 2025

    The staff at the counter were friendly when I picked up the car, but the garage personnel kept urging me to leave, giving me insufficient time to inspect the car. They were also impatient when I asked about how to use the onboard navigation system.
    Read More >
  • Ethel Conan

    Rome

    8 /10 Very good

    Reviewed: Thursday, June 19, 2025

    The store is quite small and a bit hard to find, better to use Google Maps first. Reception service at the store was pretty good. Initially, we were given a Viano, but it was too big and we were afraid to drive it. They nicely switched it for us. The car pick-up service at the parking lot was also very nice.
    Read More >
  • Ada Clement

    Rome

    4 /10 Average

    Reviewed: Thursday, June 19, 2025

    The store service was okay.
    Read More >
  • Ansel Blume

    Rome

    10 /10 Excellent

    Reviewed: Thursday, June 19, 2025

    No repeated upselling of extra charges. Both rental and return processes were very quick. The staff were all friendly and enthusiastic.
    Read More >
  • Tina Judd

    Rome

    10 /10 Excellent

    Reviewed: Thursday, June 19, 2025

    My first self-driving experience went very well. Both QEEQ and Hertz provided excellent service.
    Read More >
  • Juliet Wyclif(fe)

    Rome

    2 /10 Poor

    Reviewed: Thursday, June 19, 2025

    We had a reservation for 10 AM and arrived around 10 AM. There were two groups ahead of us being served. When it was our turn, we were informed that they had no A6 Avant available at this location. After waiting for an hour and a half, we were given a Ford S-MAX instead. The group before us, who were also Chinese tourists, received a Jeep Grand Cherokee and a BMW 5 series.
    Read More >
  • Denise McDonald

    Rome

    10 /10 Excellent

    Reviewed: Thursday, June 19, 2025

    For the second part of our trip, we rented a car. With the experience from the first part, everything went very smoothly. We rented the same model as before but found it too big, so we asked the rental company for a smaller one. Returning the car was very convenient; we drove to the parking lot, and the staff just checked the fuel gauge to complete the return. It was very quick.
    Read More >
  • Claude Peter

    Rome

    10 /10 Excellent

    Reviewed: Thursday, June 19, 2025

    The car rental company's service was quite good. The Rome rental location was easy to find, but the drop-off point at Milan Airport was poorly marked, it can only be described as a trap!
    Read More >
  • Lindsay Smollett

    Rome

    8 /10 Very good

    Reviewed: Thursday, June 19, 2025

    Good service, no queues
    Read More >
  • Penny Senior

    Rome

    6 /10 Average

    Reviewed: Thursday, June 19, 2025

    The store is small, but the queue wasn’t long
    Read More >
  • George Anthony

    Rome

    10 /10 Excellent

    Reviewed: Thursday, June 19, 2025

    Pretty good and quite smooth, just not as fast as in China
    Read More >
  • Beatrice Daisy

    Rome

    10 /10 Excellent

    Reviewed: Thursday, June 19, 2025

    Pretty good
    Read More >
  • Tammy Macaulay

    Rome

    6 /10 Average

    Reviewed: Thursday, June 19, 2025

    Extremely slow service, didn't even provide the Chinese translation.
    Read More >
  • Kerr Adelaide

    Rome

    8 /10 Very good

    Reviewed: Thursday, June 19, 2025

    The location is not very large, the parking lot is just a couple of small blocks away. Went early in the morning to pick up the car, hardly anyone there, the service was fairly standard.
    Read More >
  • Truda Jones

    Rome

    8 /10 Very good

    Reviewed: Thursday, June 19, 2025

    The vehicle's performance was excellent. It was well maintained. We drove for over a month without any issues.
    Read More >
  • Jodie Vaughan

    Rome

    10 /10 Excellent

    Reviewed: Thursday, June 19, 2025

    Very satisfied
    Read More >
  • Joy Julian

    Vatican City

    10 /10 Excellent

    Reviewed: Thursday, June 19, 2025

    Excellent
    Read More >
  • Jodie Vaughan

    Rome

    10 /10 Excellent

    Reviewed: Thursday, June 19, 2025

    Very satisfied, the car was in great condition and they didn't charge me for minor scratches.
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  • Arthur Norton

    Rome

    2 /10 Poor

    Reviewed: Thursday, June 19, 2025

    1. The rented car's engine had quality issues and broke down shortly after setting off, 2. Few locations, making it impossible to switch to an automatic car during the trip, 3. Limited selection of available car models.
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  • Zona Sheridan

    Rome

    10 /10 Excellent

    Reviewed: Thursday, June 19, 2025

    Very satisfied
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  • Tobey Dorothy

    Rome

    10 /10 Excellent

    Reviewed: Thursday, June 19, 2025

    The staff was very nice and patient. They used translation software to communicate because their English was not good. There was no forced insurance; I bought super insurance from QEEQ.
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  • Broderick Lambert

    Rome

    2 /10 Poor

    Reviewed: Thursday, June 19, 2025

    Poor customer service attitude, deliberately made things difficult!
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  • Adair Romeo

    Rome

    6 /10 Average

    Reviewed: Thursday, June 19, 2025

    The car pickup process took two hours. The actual pickup was in an underground garage with dim lighting, making it impossible to see small scratches on the car.
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  • Vito Clare

    Rome

    10 /10 Excellent

    Reviewed: Thursday, June 19, 2025

    Pretty good, but the deposit hasn't been released yet.
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  • Lewis Bartholomew

    Rome

    10 /10 Excellent

    Reviewed: Thursday, June 19, 2025

    Satisfied
    Read More >
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