Hertz, Rome Stazione Termini Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Rome Stazione Termini Information, Car Rental Instructions & Policies

Address

VIA GIOLITTI 34(PLAT 24)

Telephone

+39064883967

Pick-up Instructions

The branch is about 16 km away from Rome Ciampino, and about 4km from Rome downtown Via Veneto

Drop-off Instructions

Via Marsala,53 Rome,00185,Italy. Google map link: https://maps.app.goo.gl/k8VGri3bTzAdSFvR9

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -20:00	08:00 -20:00	08:00 -18:00	08:00 -18:00	08:00 -20:00	08:00 -20:00	08:00 -20:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 24.4 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in Italy

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

EUR 10/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

EUR 15/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

EUR 15/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

EUR 6/day

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Austria Belgium France Germany Luxembourg Netherlands Portugal Slovenia Spain Show More Austria Belgium France Germany Luxembourg Netherlands Portugal Slovenia Spain Switzerland Finland Ireland Norway Sweden	EUR 16 per rental

Corss border to Slovenia is only allowed in Ljubjana.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1100-4000 for other car models.

EUR 1900 for Fiat 500x,

EUR 1300 for Fiat Panda,Toyota Yaris Diesel,Peugeot 208,Peugeot Partner,Fiat 500,Hertz Mystery Vehicle,Opel Corsa,Fiat 500c,

EUR 1500 for Peugeot 208,Punto Summer Fleet,Clio Winter Tyres,Clio Winter Tyres,Fiat Panda Or Similar,Fiat 500,

EUR 1600 for Fiat Egea,Volkswagen Golf,Fiat 500l,Fiat 500x,Ford Focus,Volkswagen Golf,International Mystery,Fiat 500x,N1 Ford Focus Sw Winter Tyres,Opel Insignia,Abarth 595 Turismo,

EUR 1900 for Renault Captur,Peugeot Expert 5m3,Ford Custom,Ford Transit Custom,Peugeot 5008,Fiat Fiorino 13 Renault Kangoo 16,500 Cabrio Matic,Peugeot 107,

EUR 2000 for Captur Winter Tyres-diesel,Compact Elite,Renegade Plug In,Vauxhall Corsa E,Toyota Corolla,Kia Sportage,Citroen C4 Spacetourer,Mercedes B Class,Audi A4 Sw-diesel,Fiat 500e,Fiat 500 Hybrid,R5 Lynk Co 01 Hybrid Plug In,Volvo Xc40,Audi Q3-diesel,Vw Caravelle,Fiat Cronos Drive,

EUR 2200 for Mb Vito,

EUR 2500 for Volkswagen Caravelle,Kia Carnival,Daily Tail Lift,Porsche Macan,Fiat Doblo Lwb,Ford Transit 350l,Iveco Daily Refrigerated,

EUR 3000 for Alfa Romeo Junior-diesel,Peugeot3008,Peugeot Boxer,Volvo Xc60,Benz C Class,Alfa Romeo Tonale,Maserati Ghibli-diesel,A6 Avant Winter-diesel,Fiat 500e-electric,Ford Transit Jumbo,Maserati Levante Winter-diesel-4wd,

EUR 3500 for Bmw X3,

EUR 4000 for Model 3 Sr-electric,Polestar 2,Volvo Xc90,Audi Q8 4x4-diesel-4wd,Mercedes Benz Cls-diesel-4wd,Mercedes A Class Automatic Or Similar,Mercedes Glc Coupe-diesel-4wd,Model Y Lr-electric,Mercedes Benz Gle-diesel--4wd,Tron S Sport-electric-4wd,Audi A8-diesel,

EUR 1600 for Fiat Egea,

EUR 1600 for Volkswagen Golf,

EUR 1600 for Fiat 500l,

EUR 2000 for Captur Winter Tyres-diesel,

EUR 1600 for Fiat 500x,

EUR 2000 for Renault Captur,

EUR 1900 for Peugeot Expert 5m3,

EUR 1600 for Ford Focus,

EUR 1600 for International Mystery,

EUR 3000 for Alfa Romeo Junior-diesel,

EUR 2000 for Compact Elite,

EUR 2000 for Renegade Plug In,

EUR 1600 for N1 Ford Focus Sw Winter Tyres,

EUR 1300 for Fiat Panda,

EUR 1500 for Peugeot 208,

EUR 1300 for Toyota Yaris Diesel,

EUR 1300 for Peugeot 208,

EUR 1500 for Punto Summer Fleet,

EUR 1500 for Clio Winter Tyres,

EUR 1900 for Ford Custom,

EUR 1300 for Peugeot Partner,

EUR 4000 for Model 3 Sr-electric,

EUR 3000 for Peugeot3008,

EUR 3000 for Peugeot Boxer,

EUR 2500 for Volkswagen Caravelle,

EUR 4000 for Polestar 2,

EUR 2500 for Kia Carnival,

EUR 3000 for Volvo Xc60,

EUR 2500 for Daily Tail Lift,

EUR 3000 for Benz C Class,

EUR 2000 for Vauxhall Corsa E,

EUR 2000 for Toyota Corolla,

EUR 2000 for Kia Sportage,

EUR 3000 for Alfa Romeo Tonale,

EUR 2000 for Peugeot 3008,

EUR 1900 for Ford Transit Custom,

EUR 1900 for Peugeot 5008,

EUR 2000 for Mercedes B Class,

EUR 1600 for Opel Insignia,

EUR 2000 for Jeep Compass,

EUR 2000 for Audi A4 Sw-diesel,

EUR 3000 for Maserati Ghibli-diesel,

EUR 4000 for Volvo Xc90,

EUR 4000 for Audi Q8 4x4-diesel-4wd,

EUR 2000 for Vito 9 Seater,

EUR 3000 for A6 Avant Winter-diesel,

EUR 4000 for Mercedes Benz Cls-diesel-4wd,

EUR 2000 for Fiat 500e,

EUR 1300 for Fiat 500,

EUR 1500 for Fiat Panda Or Similar,

EUR 1900 for Fiat Fiorino 13 Renault Kangoo 16,

EUR 1900 for 500 Cabrio Matic,

EUR 1300 for Hertz Mystery Vehicle,

EUR 1500 for Fiat 500,

EUR 3000 for Fiat 500e-electric,

EUR 2000 for Fiat 500 Hybrid,

EUR 1600 for Abarth 595 Turismo,

EUR 1300 for Opel Corsa,

EUR 1900 for Peugeot 107,

EUR 1300 for Fiat 500c,

EUR 4000 for Mercedes A Class Automatic Or Similar,

EUR 3000 for H1 Polestar 2 4x4 Winter Tyres,

EUR 2500 for Porsche Macan,

EUR 4000 for Mercedes Glc Coupe-diesel-4wd,

EUR 3000 for Ford Transit Jumbo,

EUR 2500 for Fiat Doblo Lwb,

EUR 2000 for R5 Lynk Co 01 Hybrid Plug In,

EUR 2000 for Volvo Xc40,

EUR 2000 for Audi Q3-diesel,

EUR 2500 for Ford Transit 350l,

EUR 2000 for Vw Caravelle,

EUR 4000 for Model Y Lr-electric,

EUR 4000 for Mercedes Benz Gle-diesel--4wd,

EUR 4000 for Tron S Sport-electric-4wd,

EUR 4000 for Audi A8-diesel,

EUR 3000 for Maserati Levante Winter-diesel-4wd,

EUR 2500 for Iveco Daily Refrigerated,

EUR 3600 for Peugeot3008,Volkswagen Caravelle,Kia Carnival,Volvo Xc60,Daily Tail Lift,Benz C Class,Alfa Romeo Tonale,Vito 9 Seater,Fiat 500e-electric,H1 Polestar 2 4x4 Winter Tyres,Mercedes Glc Coupe-diesel-4wd,Audi A5 Sw-diesel,Fiat Doblo Lwb,Eqb 250 Ev,Audi Q3-diesel,Vw Caravelle,

EUR 3600 for ,

EUR 2600 for Fiat Egea,Captur Winter Tyres-diesel,Fiat 500x,Renault Captur,Peugeot Expert 5m3,Ford Focus,Renegade Plug In,N1 Ford Focus Sw Winter Tyres,Ford Custom,Polestar 2,Toyota Corolla,Renault Captur,Peugeot 5008,Mercedes B Class,Jeep Compass,Fiat Fiorino 13 Renault Kangoo 16,Bmw X1 Xdrive20d-diesel,R5 Lynk Co 01 Hybrid Plug In,Volvo Xc40,

EUR 2600 for ,

EUR 1600 for Volkswagen Golf,Fiat 500l,Volkswagen Golf,International Mystery,Compact Elite,Puma Winter Tyres,Toyota Yaris,Vauxhall Corsa E,Fiat 500e,Abarth 595 Turismo,Peugeot 107,Fiat 500c,

EUR 1600 for ,

EUR 1300 for Fiat Panda,Peugeot 208,Toyota Yaris Diesel,Peugeot 208,Punto Summer Fleet,Clio Winter Tyres,Clio Winter Tyres,Fiat Panda Or Similar,Hertz Mystery Vehicle,Fiat 500,Opel Corsa,

EUR 1300 for ,

EUR 4000 for Alfa Romeo Junior-diesel,Renault Zoe,Volvo Xc90,Audi Q8 4x4-diesel-4wd,E Tron Ev,Q1 Bmw Ix1 Drive 30,Maserati Grecale-4wd,Mercedes Benz Gle-diesel--4wd,Audi A8-diesel,Maserati Levante Winter-diesel-4wd,

EUR 4000 for ,

EUR 3000 for Peugeot Boxer,Ford Transit Custom,Ford Transit Jumbo,Ford Transit 350l,Iveco Daily Refrigerated,

EUR 3000 for ,

EUR 2000 for ,

Theft Insurance Excess differs by car model:

EUR 2000 for Fiat Panda,Toyota Yaris Diesel,Peugeot 208,Peugeot Partner,Fiat 500,Hertz Mystery Vehicle,Opel Corsa,Fiat 500c,

EUR 2000 for Peugeot 208,Punto Summer Fleet,Clio Winter Tyres,Clio Winter Tyres,Fiat Panda Or Similar,Fiat 500,

EUR 2300 for Fiat Egea,Volkswagen Golf,Fiat 500l,Fiat 500x,Ford Focus,Volkswagen Golf,International Mystery,Fiat 500x,N1 Ford Focus Sw Winter Tyres,Opel Insignia,Abarth 595 Turismo,

EUR 2600 for Renault Captur,Peugeot Expert 5m3,Ford Custom,Ford Transit Custom,Peugeot 5008,Fiat Fiorino 13 Renault Kangoo 16,500 Cabrio Matic,Peugeot 107,

EUR 2300 for Captur Winter Tyres-diesel,Compact Elite,Renegade Plug In,Vauxhall Corsa E,Toyota Corolla,Kia Sportage,Citroen C4 Spacetourer,Mercedes B Class,Audi A4 Sw-diesel,Fiat 500e,Fiat 500 Hybrid,R5 Lynk Co 01 Hybrid Plug In,Volvo Xc40,Audi Q3-diesel,Vw Caravelle,Fiat Cronos Drive,

EUR 2900 for Mb Vito,

EUR 3000 for Volkswagen Caravelle,Kia Carnival,Daily Tail Lift,Porsche Macan,Fiat Doblo Lwb,Ford Transit 350l,Iveco Daily Refrigerated,

EUR 3600 for Alfa Romeo Junior-diesel,Peugeot3008,Peugeot Boxer,Volvo Xc60,Benz C Class,Alfa Romeo Tonale,Maserati Ghibli-diesel,A6 Avant Winter-diesel,Fiat 500e-electric,Ford Transit Jumbo,Maserati Levante Winter-diesel-4wd,

EUR 3600 for Bmw X3,

EUR 2300 for Fiat Egea,

EUR 2300 for Volkswagen Golf,

EUR 2300 for Fiat 500l,

EUR 2300 for Captur Winter Tyres-diesel,

EUR 2300 for Fiat 500x,

EUR 2600 for Renault Captur,

EUR 2600 for Peugeot Expert 5m3,

EUR 2300 for Ford Focus,

EUR 2300 for International Mystery,

EUR 3600 for Alfa Romeo Junior-diesel,

EUR 2600 for Compact Elite,

EUR 2600 for Renegade Plug In,

EUR 2300 for N1 Ford Focus Sw Winter Tyres,

EUR 2000 for Fiat Panda,

EUR 2000 for Peugeot 208,

EUR 2000 for Toyota Yaris Diesel,

EUR 2000 for Punto Summer Fleet,

EUR 2000 for Clio Winter Tyres,

EUR 2000 for Ford Custom,

EUR 2000 for Peugeot Partner,

EUR 4000 for Model 3 Sr-electric,

EUR 3600 for Peugeot3008,

EUR 3600 for Peugeot Boxer,

EUR 3000 for Volkswagen Caravelle,

EUR 4000 for Polestar 2,

EUR 3000 for Kia Carnival,

EUR 3600 for Volvo Xc60,

EUR 3000 for Daily Tail Lift,

EUR 3600 for Benz C Class,

EUR 2600 for Vauxhall Corsa E,

EUR 2600 for Toyota Corolla,

EUR 2600 for Kia Sportage,

EUR 3600 for Alfa Romeo Tonale,

EUR 2600 for Peugeot 3008,

EUR 2600 for Ford Transit Custom,

EUR 2600 for Peugeot 5008,

EUR 2600 for Mercedes B Class,

EUR 2300 for Opel Insignia,

EUR 2600 for Jeep Compass,

EUR 2600 for Audi A4 Sw-diesel,

EUR 3600 for Maserati Ghibli-diesel,

EUR 4000 for Volvo Xc90,

EUR 4000 for Audi Q8 4x4-diesel-4wd,

EUR 2600 for Vito 9 Seater,

EUR 3000 for A6 Avant Winter-diesel,

EUR 4000 for Mercedes Benz Cls-diesel-4wd,

EUR 2600 for Fiat 500e,

EUR 2000 for Fiat 500,

EUR 2000 for Fiat Panda Or Similar,

EUR 2600 for Fiat Fiorino 13 Renault Kangoo 16,

EUR 2600 for 500 Cabrio Matic,

EUR 2000 for Hertz Mystery Vehicle,

EUR 3600 for Fiat 500e-electric,

EUR 2600 for Fiat 500 Hybrid,

EUR 2300 for Abarth 595 Turismo,

EUR 2000 for Opel Corsa,

EUR 2600 for Peugeot 107,

EUR 2000 for Fiat 500c,

EUR 4000 for Mercedes A Class Automatic Or Similar,

EUR 3000 for H1 Polestar 2 4x4 Winter Tyres,

EUR 3000 for Porsche Macan,

EUR 4000 for Mercedes Glc Coupe-diesel-4wd,

EUR 3600 for Ford Transit Jumbo,

EUR 3000 for Fiat Doblo Lwb,

EUR 2600 for R5 Lynk Co 01 Hybrid Plug In,

EUR 3000 for Volvo Xc40,

EUR 2600 for Audi Q3-diesel,

EUR 3000 for Ford Transit 350l,

EUR 2600 for Vw Caravelle,

EUR 4000 for Model Y Lr-electric,

EUR 4000 for Mercedes Benz Gle-diesel--4wd,

EUR 4000 for Tron S Sport-electric-4wd,

EUR 4000 for Audi A8-diesel,

EUR 3600 for Maserati Levante Winter-diesel-4wd,

EUR 3000 for Iveco Daily Refrigerated,

USD 0 for other car models.

EUR 3600 for ,

EUR 2600 for ,

EUR 2300 for Volkswagen Golf,Fiat 500l,Volkswagen Golf,International Mystery,Compact Elite,Puma Winter Tyres,Toyota Yaris,Vauxhall Corsa E,Fiat 500e,Abarth 595 Turismo,Peugeot 107,Fiat 500c,

EUR 2300 for ,

EUR 2000 for Fiat Panda,Peugeot 208,Toyota Yaris Diesel,Peugeot 208,Punto Summer Fleet,Clio Winter Tyres,Clio Winter Tyres,Fiat Panda Or Similar,Hertz Mystery Vehicle,Fiat 500,Opel Corsa,

EUR 2000 for ,

EUR 4000 for ,

EUR 3000 for Peugeot Boxer,Ford Transit Custom,Ford Transit Jumbo,Ford Transit 350l,Iveco Daily Refrigerated,

EUR 3000 for ,

Third Party Liability Insurance Excess differs by car model:

EUR 0 for Peugeot3008,Volkswagen Caravelle,Kia Carnival,Volvo Xc60,Daily Tail Lift,Benz C Class,Alfa Romeo Tonale,Vito 9 Seater,Fiat 500e-electric,H1 Polestar 2 4x4 Winter Tyres,Mercedes Glc Coupe-diesel-4wd,Audi A5 Sw-diesel,Fiat Doblo Lwb,Eqb 250 Ev,Audi Q3-diesel,Vw Caravelle,

EUR 0 for ,

EUR 0 for Fiat Egea,Captur Winter Tyres-diesel,Fiat 500x,Renault Captur,Peugeot Expert 5m3,Ford Focus,Renegade Plug In,N1 Ford Focus Sw Winter Tyres,Ford Custom,Polestar 2,Toyota Corolla,Renault Captur,Peugeot 5008,Mercedes B Class,Jeep Compass,Fiat Fiorino 13 Renault Kangoo 16,Bmw X1 Xdrive20d-diesel,R5 Lynk Co 01 Hybrid Plug In,Volvo Xc40,

EUR 0 for Volkswagen Golf,Fiat 500l,Volkswagen Golf,International Mystery,Compact Elite,Puma Winter Tyres,Toyota Yaris,Vauxhall Corsa E,Fiat 500e,Abarth 595 Turismo,Peugeot 107,Fiat 500c,

EUR 0 for Fiat Panda,Peugeot 208,Toyota Yaris Diesel,Peugeot 208,Punto Summer Fleet,Clio Winter Tyres,Clio Winter Tyres,Fiat Panda Or Similar,Hertz Mystery Vehicle,Fiat 500,Opel Corsa,

EUR 0 for Alfa Romeo Junior-diesel,Renault Zoe,Volvo Xc90,Audi Q8 4x4-diesel-4wd,E Tron Ev,Q1 Bmw Ix1 Drive 30,Maserati Grecale-4wd,Mercedes Benz Gle-diesel--4wd,Audi A8-diesel,Maserati Levante Winter-diesel-4wd,

EUR 0 for Peugeot Boxer,Ford Transit Custom,Ford Transit Jumbo,Ford Transit 350l,Iveco Daily Refrigerated,

EUR 0 for Opel Insignia,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

8.3 mi from Rome Ciampino Airport

14.9 mi from Rome Fiumicino Airport

Railway Stations

0.2 mi from Roma Termini

1.6 mi from Roma Tiburtina

2.1 mi from Roma Ostiense

Hotels

1.2 mi from Colonna Palace Hotel

3 mi from Camplus Guest Roma

4.4 mi from Hotel Artis

Other Landmarks

1.1 mi from Piazza Venezia

1.1 mi from Piazza Di Spagna

5.4 mi from Appia Antica

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: 41.89954 12.50252

Guest Reviews

Total points： 6.8 / 10 Average

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Boyce Sharp
Rome
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Hertz was great; they promptly helped us resolve any car issues during the trip.
Read More >
Lorraine Lewis
Rome
8 /10 Very good
Reviewed: Thursday, June 19, 2025
We arrived early, and there was no one. The pick-up location was about 300 meters away from the main office.
Read More >
Roxanne Bacon
Rome
2 /10 Poor
Reviewed: Thursday, June 19, 2025
The battery was completely dead and wasn't detected or replaced in time, which led to a breakdown during the trip. After calling the emergency support hotline, we waited in the snow for 3 hours with no assistance. Eventually, we had to buy a new battery at our own expense to get the vehicle working.
Read More >
Marjorie Nelly
Rome
6 /10 Average
Reviewed: Thursday, June 19, 2025
I rented an XC60, which is categorized as a mid-size luxury car. Upon arrival, I was told I could only choose between a Nissan X-Trail or a Ford S-Max. After unsuccessful negotiations, I had to settle with one of these cars. Do these two models qualify as mid-size luxury cars?
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Archer Broad
Rome
2 /10 Poor
Reviewed: Thursday, June 19, 2025
The staff forcefully upsold services and provided an inaccurate navigation address for the car exchange location, causing a lot of wasted time in searching and making international calls for help. We booked a Fiat but received a local Italian brand car instead, which was in poor condition and very dirty inside. I believe this issue is specific to Hertz Italy. Last time we used Zuzuche in France, we booked a Polo but got a C4 estate, which was much better. This time the experience was very poor. Additionally, we were stopped by the police right after setting off. Fortunately, the translated documents from Zuzuche and the original driver's license helped us pass smoothly, which proves the validity of the translated documents. However, it was quite a scare. If you have time, it’s recommended to get an official certification from the embassy or consulate for more assurance.
Read More >
Adela Quiller
Rome
2 /10 Poor
Reviewed: Thursday, June 19, 2025
The place to complete the procedures and the pickup location are separate (about 500 meters apart). The person at the pickup location had a very indifferent attitude.
Read More >
Todd Pansy
Rome
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Hardly any waiting in line.
Read More >
Todd Pansy
Rome
8 /10 Very good
Reviewed: Thursday, June 19, 2025
Not crowded.
Read More >
Pete Wild
Rome
8 /10 Very good
Reviewed: Thursday, June 19, 2025
Standard service
Read More >
Aldrich Lloyd
Rome
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Very good.
Read More >
Quintion Noel
Rome
8 /10 Very good
Reviewed: Thursday, June 19, 2025
It's okay, but I had to explain a lot. Even though I had already bought insurance, the rental company still insisted I buy their insurance, which took over half an hour. Eventually, I had to call QEEQ's customer service and then explain everything to the rental company staff. After a lot of back and forth, they finally processed it. They also required two different bank credit cards for the deposit, claiming the A4 is a luxury car and two cards are necessary. Fortunately, I had them. Overall, it was okay. Just consider it a travel experience.
Read More >
Doreen Barrie
Rome
6 /10 Average
Reviewed: Thursday, June 19, 2025
There were many people, waited in line for an hour.
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Rosalind Wilmot(t)
Rome
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Very satisfied, and they support one-way rentals, which is very convenient!
Read More >
Asa Peg
Rome
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Satisfied
Read More >
Phoebe Hicks
Rome
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Overall, the car rental process was good. However, the store said they had no cars available when we picked up, and we waited outside for an hour.
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Gale Stone
Rome
2 /10 Poor
Reviewed: Thursday, June 19, 2025
The rental company charged extra fees and duplicate charges. The order already included taxes, a one-way fee, and service charges, yet double charges were applied. Total: 100 + 25.5 + 55.11 = 180.61 euros, approximately 1444.88 RMB (180.61 × 8). The contract detailed a payment of 122 euros at the store, but the actual payment was 301.95 euros.
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Maurice Edie
Rome
4 /10 Average
Reviewed: Thursday, June 19, 2025
The overall service was okay, but the car provided was much smaller than the model I booked. It barely fit two small suitcases, and there was no extra room. The car felt unstable while driving and had air leaks.
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Anna Jim
Rome
6 /10 Average
Reviewed: Thursday, June 19, 2025
There were two or three people ahead in line, but the process was quite quick. I chose the rental company's full insurance when booking, and there was no upselling. They did block a tank of fuel and a refueling service fee, but the charge wasn't applied. After returning the car with a full tank, it was settled normally. Once the formalities were completed, they handed over the keys and explained where to pick up the car. I booked an Opel Corsa but was given a Lancia microcar. The engine performance was poor, and it struggled to go uphill even with the pedal floored, causing cars behind to tailgate me the entire way. The trunk could barely fit a 28-inch suitcase while leaving no space for anything else. As for the service, it was average—nothing exceptional or terrible, just passable.
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Ives Cooper
Rome
8 /10 Very good
Reviewed: Thursday, June 19, 2025
They provided a fairly new 2-door Renault diesel car with sufficient power and an automatic start-stop feature.
Read More >