Not bad

I was told by National that the order from QEEQ was not theirs, and they directed us on how to reach the Budget office.

Had the self serve machines which made it quick and easy.choice of car and colour,the kids like that. All too easy Perfect

The staff were very polite. I was given a choice of several cars. As recommended by the service staff, I selected a Toyota Camry. To my delight it was a near new car. I was running late on the return and only had 3/4 of a tank of gas. To my surprise (and further delight) I was given a $10 rebate towards the fuel cost and only charged $6. I very much appreciated this. Next time I rent a car it will be with National at the John Wayne Airport.

The booking platform was easy to use. As an international driver, I was happy with the price, inclusive of the insurance. I used the Price Drop service and saved a further $35. However, I was nervous that the rebooking would not be confirmed and I would miss out on getting a car. It was reconfirmed. But i was anxious until it was. In the future I will use price drop only when I book many weeks in advance of my trip. That way I can turn it off and not risk losing the car.

Thank you very much for the superb service. I highly recommend National.