Very enthusiastic

Renting a car was easier and more efficient than expected. The service was excellent. The vehicle's condition was great, with most cars being nearly new. Returning the car was extremely quick and easy! Highly recommended!

The car model I booked was not provided at pick-up.

The service at the store was mediocre. For such a high price, the car provided was really just average. I don't want to rent from here again. On the way from Miami to Key West, the front left tire blew out, which was terrifying. I had to pay $56 for roadside assistance because I didn't choose the coverage. I was told I could change cars at Key West. When I got there, an uncooperative employee made things difficult, telling me to get the tire repaired instead of replacing it. After finding the repair place twice, they said the tire could be patched up and used again, despite my explanations that the left front tire was damaged from driving flat. The right front tire also had a bulge but they refused to change it. In frustration, I went directly to the store, where a nice lady helped me switch to another car. This was a small comfort, but the best part of my travel time had already been wasted. What a pity!

Like: Collecting the car was super convenient.
Dislike: The car had a cracked wind screen which we only realized after we drove out about 30 min. We then had to drive back to change the car. But the change process was super quick and easy.