Returning the car was really convenient.

The rental process was quick, but the staff's professionalism is questionable. They didn't provide me with a contract, and when I asked, they said it wasn't necessary. In previous rentals with AVIS, I always received a contract. I rented a mid-sized SUV and received a Nissan ROGUE with nearly 20,000 miles on it, which didn't feel good. It indeed broke down five days later on the highway. The most unsatisfactory part was NATIONAL's slow road assistance response. I called them at 10 AM when the car broke down, and it wasn't resolved until after 2 PM. There seemed to be communication issues between NATIONAL and AAA, the roadside assistance company. Fortunately, a highway patrol officer helped call AAA who then towed the car back to Las Vegas airport. The tow truck driver communicated with NATIONAL staff as required by the officer. At LAS, the staff couldn't understand why I didn't receive a contract at LAX and printed a new one for me. The LAS staff seemed more professional than the LAX staff.

Modèle finalement loué: Nissan Altima toutes options avec GPS alors que nous ne l'avions pas demandé. On a au un gros choix de voitures proposé par le loueur dans le parking.

The personal was verry nice and help me a lot they aree realy cool abd friendly bra voooooooo....

Like: The car and service we’re more than awesome!