Helpful staff but car not perfect

Overall, it's pretty good.

The service was just average. They were half an hour late compared to the reserved pickup time, and no one really cared to assist properly.

Very satisfied with the Skoda station wagon, automatic diesel model. The car was very new, in excellent condition, fuel-efficient, and had plenty of space for luggage. The process of picking up and returning the car was smooth.

If they give a vehicle which the customer wish for i will recommend it. BUT!!!!! I still DO NOT ACCEPT the fact that i preferred DISEL vehicle and at the end I hired a GAS car as similar. I give you an example: Online my choice was VW Polo but on side i hired OPEL KARL. That is ridicules!!!!!! They are not similar even as an engine!!!!

The booking platform is perfect I give you 10 of 10 I will always use it without any doubt. Thank you :)

Confusing with insurance purchased through easy rent cars but then when we arrived Sicily By car said this did not cover them and tried to get us to purchase additional insurance