It really made our trip to have our rental car!

We rented a car for a self-drive trip in Tuscany and were pressured by the staff who kept suggesting that small cars would not work well on countryside roads. Under pressure, we opted for an expensive SUV because we were worried that if we insisted on picking a cheaper car, the staff might give us trouble during the return. In short, avoid this Europcar location. Do not go to the Europcar in Siena; they will find various excuses to make you upgrade your car model and purchase pricier insurance.

Very professional!

I booked a Mercedes but was given an Audi

The store near the train station is quite busy. Fortunately, we were the first to arrive in the morning, and soon many people came. This location is in the city center without a parking lot, so the rental cars need to be driven over by the staff from another place. Our paperwork was completed quickly, but we waited almost half an hour for the car. The car was good, a Volkswagen diesel, powerful and spacious. Returning the car at the airport was easy; it's located in parking lot 2. The two guys there were nice and checked the car quickly.

Perfect