Terrible experience with hidden costs and staff who openly lied to my face.

Overall service was quite good, and the car's condition was decent. However, Barcelona is more suitable for smaller cars, this one was a bit wide, especially for turning in parking garages. The deposit from this rental company is extremely high, up to 1200 euros. The staff will recommend buying full insurance for 92 euros to avoid the deposit, but if you refuse, they won't push it. This full insurance seems to be a standard price because later in Tenerife, I rented directly from Hertz and full insurance was also nearly 90 euros. Additionally, there's a 108-euro deposit for a full tank of gas, which must be charged to the registered driver's credit card and cannot be paid in cash. At that time, my credit card reached its limit, so I had to buy the full insurance. Adding the full insurance purchased on QEEQ, I ended up buying insurance twice.

Todo perfecto , el coche tenia algunos arañazos cuando lo cogí, pero no supuso ningún problema.

Servicio perfecto y sin ninguna pega que poner.

Nobady check the vehicle when i pick up and after they charge me for scratch

Car was a bit rough with loads of scratches but was ok for such a short rental

It would be helpful if they make the address more clear as it’s in a industrial estate and difficult to find on google map.

No