The Record staff was extremely unpleasant, threatening that if I didn't buy their €159 insurance, there was a high chance that the €1200 pre-authorization would be charged. They mentioned potential issues like tires being punctured by nails, making it seem as if they might have tampered with the car. Their attitude was very bad if you said no to the insurance.

Satisfied

Mediocre, I reserved an Alfa Romeo but got a Jeep.

The record go staff at the car collection we’re so helpful and kind when I had a really difficult time managing to understand my booking from qeeq, went above and beyond to get me sorted.

The mention of “record go” on my qeeq booking email was SO SMALL and hard to find I spent the better part of an hour at the Avis desk trying to get them to help as I didn’t know where I was meant to get my car at all….I was looking for a QEEQ desk…finally googled and saw Avis mentioned and went there…they explained after digging through my email that it looked like my booking was with record go. Anyway. It all worked out in the end but it was NOT User friendly car collection process as the email was so convoluted.

I still haven’t seen my deposit released back to my account. I would expect this to happen almost immediately. It is now 3 days later.

Not sure what QEEQ has to do with Go. Better if emails came from Go.