Brand-New

Very good

Couldn't ask for more. They make it look easy. Friendly staff and efficient experience.

Great quick service and easy pickup. Was a little concerned due to world situation and 1st time Qeeq user. Wow, so easy and this will be my go to company for all rentals ahead. Told family and friends to check you out.

Easy and great service. We decided to extend our car rental for 2 extra days. One phone call after hours up manager of budget and was organised. As it should be. No stress, easy. One thing on renting a car in the winter in a place like Whitehorse I would have imagined the cars would be all fitted with winter tyres. We found it difficult to access our Airbnb and drive g on many of the smaller roads around Whitehorse with summer tyres.

Car size was just right for us did not have any problem and easy pick up and drop off.

The car was booked for 1pm. We arrived at that time to find a huge queue at the counter, and a large number of frustrated customers waiting near the doors. It took ONE HOUR to get to the top of the waiting line. At that point the Budget staff member told me that I would have to wait for the car as not enough cars were available! I now realised why so many other customers were very angry and waiting also. When I complained about this I was told that my pick up time was 1pm and it was now 2pm. I replied that I had to wait in the queue for ONE HOUR! He told me I would need to wait for the car "10 minutes". As it turned out we had to wait ANOTHER HOUR before we were called to collect the keys!!! We had to wait with our children for a total of TWO HOURS before we got the car! This is despite the fact that we had prebooked the car. Very poor service! The Budget staff clearly could not cope with the demand.

Easy booking, would do again, but not with Budget!