Had to wait at the terminal as the staff had issues with entering the details of a uk license ont othe system & asked us to return to the airport in the morning to sort out. They also paid for our taxi back to our accomodation. We were then also given a free upgrade so i have no complaints about the process.

This time they gave me an almost brand-new car, the overall experience was very good.

I've used their service many times and am familiar with the staff. The service at the city branch is good, but the airport branch is just average, possibly due to the pandemic.

Quality service

Excellent app

Car was great. It was an suv so bugger than expected but great.

Everything was easy and well done.