Good Value and Service

Excellent

Good

The car was exactly what I had booked but I did not enjoy or find this model that safe to drive. The wing mirrors provide such a small area to view that the blind spots are huge. I counted three seconds on a highway where a car was out of view. This meant that, even with checking my blind spots, I nearly crashed twice (and I’m a good driver!) when changing lanes.

A good search site and cheapest deal I could find. I don’t think the price drop worked for me but good to have in case the price goes down.

The car was exceed expectation is just because they ran out of external GPS and got me a free upgrade to a intermediate class vehicle with built in GPS. The attitude of the customer service from Budget was so so. And took around 20-25 minutes to complete the pick up.

It was good, and the price drop detector did not change anything so no experience of that. The customer service was so so where they should check if Budget has GPS available for me and if the vehicle available for cross border between US and Canada instead of asking me check myself when I meet budget.