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00308 491 0209
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Live chat Email us Service Code: 2785628040
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Search for Hertz Car Rentals in Bilbao

Rude employee

Reviewed: Mon, Aug 27, 2018
About Hertz: 8.0 /10
Like: The car experience was great.
Dislike: When I tried to drop off the car at Gare St-Charles Tgv in Marseille at Wednesday 22 August at about 7.00 pm, the employer at the desk was really rude. He insulted me, he didn't speak English ("You are in France, you should speak French"), and he didn't answer any of my questions. It was really disturbing.
Mercedes-Benz B Class image
Hertz
Bilbao
Spain
Compact | Mercedes-Benz B Class or similar

Relevant Reviews on Hertz in Spain

Dave Will

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Hertz
Madrid–Barajas Airport(MAD)
Madrid
Spain
Reviewed: Sat, Jun 28, 2025
About Hertz: 10.0 /10
Excellent
About QEEQ: 10.0 /10

Earl David

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Hertz
Malaga Airport(AGP)
Malaga
Spain
Reviewed: Tue, May 7, 2024
About Hertz: 6.0 /10
About QEEQ: 10.0 /10

Kimberley Howell(s)

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Hertz
Barcelona
Spain
Reviewed: Mon, May 20, 2019
About Hertz: 8.0 /10
Both pickup and drop-off were relatively easy and not too much trouble. They tried to sell me insurance at pickup, but I told them I already had full coverage, so it was fine. Drop-off was quick too; they just checked the car's exterior and the full fuel tank, and that was it. However, the drop-off location needs some improvement. Following the address provided by QEEQ, we ended up driving into the airport parking lot, which cost us extra parking fees and wasted time. The correct address provided by QEEQ was actually the car rental counter in the airport, but the real drop-off location was an underground parking lot outside. Since it was too close, we couldn't use the GPS and had to navigate manually. We spent over half an hour just to find the drop-off point by following airport signs.
About QEEQ: 8.0 /10

Matt

View more >
Compact | Hyundai i30 or similar
Hertz
Madrid
Spain
Reviewed: Tue, Aug 6, 2019
About Hertz: 9.7 /10
Easy pick up and drop off, definitely recommend.
About QEEQ: 10.0 /10

G.CASTELLANOS

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Mini | Hyundai i10 2 Doors or similar
Hertz
Pamplona Airport(PNA)
Pamplona
Spain
Reviewed: Tue, May 28, 2019
About Hertz: 10.0 /10
Great car and customer service
About QEEQ: 10.0 /10

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