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Hertz, Barajas Airport Car Rental

Hertz 3000+ ratings, 28 reviews

Madrid, Spain

7.2 / 10 Good

Hertz - Barajas Airport Information, Car Rental Instructions & Policies

Address

TERMINALS 1 AND 4,MADRID BARAJAS AIRPORT.,28042,ES

Telephone

+34902305230 / +34913937229

Pick-up Instructions

The Hertz - Barajas Airport car rental location is in terminal

You can walk to the counter of Hertz - Barajas Airport car rental.

Serviced by Hertz. Hertz counters are located in Terminals 1 and 4 (T1 and T4), in the arrivals hall. The distance between Terminals 1 and 4 is 4.5km. The airport operates a free shuttle service between T4 and T1 approximately every 20 minutes. Flight number mandatory. Customers not arriving by flight or without an advance reservation please proceed to Terminal 4. *(T1) Please proceed to the counter in Terminal T1, you’ll find our notable yellow sign in arrivals hall 2, just in front of baggage claim. *(T2, T3) Customers arriving in Terminals T2 and T3 please proceed to the rental counter in Terminal T1. *(T4) The rental counter in T4 is located in the arrivals hall where all the car rental offices are located.

Drop-off Instructions

Please according to your departure terminal and your rental contract, return your vehicle to the drop point at T1 or T4. T1 return google map link: https://maps.app.goo.gl/r22marCmYqJ4nijb6 T4 Module B google map link: https://maps.app.goo.gl/B6o3i983Ae4RSsuQ8

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -23:59
07:00 -23:59
07:00 -23:59
07:00 -23:59
07:00 -23:59
07:00 -23:59
07:00 -23:59

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 10.094667 - 27.85 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Maserati Levante Winter-diesel-4wd, Renault Scenic, Mercedes Benz C 180 1.6 Armored, Toyota Camry, Mercedes S-class, Mercedes G550, Porsche Panamera Automatic Or Similar, Grupo Hc, Jeep Renegade, Bmw X5, Guaranteed 2019 Model, Diesel,, Toyota Kluger, Kia Carnival At 8p, Clio Cargo Van, Ford Custom, Renault Master 10m3, Mercedes Sprinter 10m, Crafter20m3 With Platform-diesel, Daily Tail Lift, Ford Transit 350l, Maserati Grecale Gt

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Spain

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Andorra

Austria

Belgium

Denmark

Finland

France

Germany

Gibraltar

Italy

Show More

Andorra

Austria

Belgium

Denmark

Finland

France

Germany

Gibraltar

Italy

Liechtenstein

Luxembourg

Monaco

Netherlands

Norway

Portugal

The Republic of San Marino

Sweden

Switzerland

EUR 30 per rental
When driving into Portugal please purchase a temporary electronic toll tag at the border in order to drive on Portuguese toll roads.Luxury vehicle models may not be permitted to cross the border. For specific details, please confirm with the location at pick-up.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 670-3500 for other car models.

EUR 670-3500 for Suzuki Jimny,Arkana Hybrid,

EUR 1015 for Ora Funky Cat Electric,

EUR 1050 for Citroen Berlingo,

EUR 1080 for Description Not Available,

EUR 1102.53 for Peugeot 208,

EUR 1106.78 for Standard Hatch Manual (or Similar),

EUR 1110 for Volvo Xc60,

EUR 1162.12 for Ford Focus,

EUR 1191.92 for Ford Focus,Peugeot 208 Electric,

EUR 1200 for Hyundai Accent,Cupra Leon,Peugeot 208,Toyota Aygo,Fiat 500 Cabrio,Mercedes Smart For Two,

EUR 1400 for Mini One,Opel Crossland X /1.5 Automatic Or Similar,Compact,7 Seater At,Volkswagen Sharan,Bmw 2 Series,Mercedes Classe A Automatique,Ford Kuga,Vauxhall Mokka,Opel Mokka,Bmw 1 Series,Renault 5 Electric Or Similar,Volkswagen Passat,Volvo Xc40,Ford Kuga,Cupra Formentor,

EUR 1500 for Mercedes C-class,

EUR 1508 for Peugeot 2008 Hybrid Automatic,,

EUR 1600 for Toyota Proace 9 Places,

EUR 1800 for Compact Cabrio,Toyota Kluger,Audi A3 Convertible,Skoda Karoq Suv Aut,Ford Mustang Gt Cabrio O Similar,

EUR 1010 for Toyota Corolla,Ford Kuga,,

EUR 1080 for Renault Austral,

EUR 1200 for Vw Id.3,Fiat 600e,Alpine A290 Electric Or Similar,Fiat 500e-electric,

EUR 1800 for Santa Fe,Toyota C Hr,Bmw Series 1 Hatchback,Audi Q5 Inc,Jaguar E-pace Autom.,Peugeot 5008,

EUR 2000 for Toyota Camry,Mercedes Benz C 180 1.6 Armored,C Class Convert,Fiat Abarth Cabrio,Kia Carnival At 8p,

EUR 2800 for Bmw X5, Guaranteed 2019 Model, Diesel,,Jeep Renegade,Toyota Land Cruiser Prado-4wd,Mercedes G550,Mercedes S-class,

EUR 2200 for Mercedes-benz Glc,

EUR 3500 for Maserati Grecale Gt,

EUR 3000 for Polestar 2,Polestar 2,Mercedes Eqc 400 Amg,

EUR 5000 for Maserati Levante Winter-diesel-4wd,

EUR 670 for Toyota Yaris Hybrid,

EUR 750 for Clio Cargo Van,

EUR 775 for Ford Puma Hybrid,Suzuki Ignis,

EUR 790 for Audi A3,Peugeot 5008,Nissan Juke,

EUR 800 for Ford Custom,

EUR 805 for Honda Fit,Toyota Auris Hybrid,Toyota Camry Hybrid Automatic Or Similar,Volskwagen Touran Automatic 5+2 Places,

EUR 850 for Daily Tail Lift,

EUR 880 for Mini One Cabrio,Renault Megane Cabrio,

EUR 900 for Renault Master 10m3,

EUR 950 for Crafter20m3 With Platform-diesel,Mercedes Sprinter 10m,

EUR 1400 for Mini One,

EUR 805 for Honda Fit,

EUR 1200 for Hyundai Accent,

EUR 805 for Toyota Auris Hybrid,

EUR 1400 for Opel Crossland X /1.5 Automatic Or Similar,

EUR 1200 for Cupra Leon,

EUR 775 for Ford Puma Hybrid,

EUR 880 for Mini One Cabrio,

EUR 880 for Renault Megane Cabrio,

EUR 1191.92 for Ford Focus,

EUR 1400 for Compact,

EUR 1200 for Vw Id.3,

EUR 805 for Toyota Camry Hybrid Automatic Or Similar,

EUR 1400 for Mercedes Clase A O Similar,

EUR 790 for Audi A3,

EUR 1200 for Fiat 600e,

EUR 1800 for Compact Cabrio,

EUR 1200 for Peugeot 208,

EUR 1191.92 for Peugeot 208 Electric,

EUR 809 for Suzuki Jimny,

EUR 775 for Suzuki Ignis,

EUR 3000 for Polestar 2,

EUR 1800 for Toyota Kluger,

EUR 1400 for 7 Seater At,

EUR 1400 for Volkswagen Sharan,

EUR 1800 for Santa Fe,

EUR 950 for Crafter20m3 With Platform-diesel,

EUR 1200 for Alpine A290 Electric Or Similar,

EUR 1400 for Bmw 2 Series,

EUR 1400 for Mercedes Classe A Automatique,

EUR 1000 for ,

EUR 1080 for Arkana Hybrid,

EUR 1800 for Toyota C Hr,

EUR 1400 for Vauxhall Mokka,

EUR 950 for Mercedes Sprinter 10m,

EUR 805 for Volskwagen Touran Automatic 5+2 Places,

EUR 1400 for Opel Mokka,

EUR 790 for Peugeot 5008,

EUR 1400 for Bmw 1 Series,

EUR 1800 for Bmw Series 1 Hatchback,

EUR 1800 for Audi Q5 Inc,

EUR 790 for Nissan Juke,

EUR 1800 for Audi A3 Convertible,

EUR 2000 for Toyota Camry,

EUR 2200 for Kia Optima,

EUR 2800 for Bmw X5, Guaranteed 2019 Model, Diesel,,

EUR 2800 for Jeep Renegade,

EUR 2800 for Toyota Land Cruiser Prado-4wd,

EUR 2000 for Mercedes Benz C 180 1.6 Armored,

EUR 1200 for Toyota Aygo,

EUR 1400 for Renault 5 Electric Or Similar,

EUR 1200 for Fiat 500 Cabrio,

EUR 1200 for Fiat 500e-electric,

EUR 1200 for Mercedes Smart For Two,

EUR 1800 for Skoda Karoq Suv Aut,

EUR 2000 for C Class Convert,

EUR 2000 for Fiat Abarth Cabrio,

EUR 2000 for Kia Carnival At 8p,

EUR 1800 for Jaguar E-pace Autom.,

EUR 1010 for Toyota Corolla,

EUR 1400 for Volkswagen Passat,

EUR 1400 for Volvo Xc40,

EUR 1400 for Ford Kuga,

EUR 1800 for Peugeot 5008,

EUR 1010 for Ford Kuga,,

EUR 3000 for Mercedes Eqc 400 Amg,

EUR 1800 for Ford Mustang Gt Cabrio O Similar,

EUR 2800 for Mercedes G550,

EUR 2800 for Mercedes S-class,

EUR 1400 for Cupra Formentor,

EUR 1100 for ,

EUR 1200 for ,

EUR 1600 for ,

EUR 1900 for ,

EUR 2100 for ,

EUR 3000 for ,

EUR 3900 for ,

EUR 4200 for ,

EUR 5500 for ,

EUR 2299 for ,

EUR 986.15 for ,

EUR 937.75 for ,

EUR 1331 for ,

EUR 1064.8 for ,

EUR 974.05 for ,

EUR 2541 for ,

EUR 1306.8 for ,

EUR 2178 for ,

EUR 1936 for ,

EUR 810.7 for ,

EUR 978.89 for ,

EUR 1210 for ,

EUR 4719 for ,

EUR 3630 for ,

EUR 1452 for ,

EUR 955.9 for ,

EUR 1343.1 for ,

EUR 6655 for ,

Theft Insurance Excess differs by car model:

EUR 670-3500 for Suzuki Jimny,Arkana Hybrid,

EUR 1015 for Ora Funky Cat Electric,

EUR 1050 for Citroen Berlingo,

EUR 1080 for Description Not Available,

EUR 1102.53 for Peugeot 208,

EUR 1106.78 for Standard Hatch Manual (or Similar),

EUR 1110 for Volvo Xc60,

EUR 1162.12 for Ford Focus,

EUR 1191.92 for Ford Focus,Peugeot 208 Electric,

EUR 1200 for Hyundai Accent,Cupra Leon,Peugeot 208,Toyota Aygo,Fiat 500 Cabrio,Mercedes Smart For Two,

EUR 1400 for Mini One,Opel Crossland X /1.5 Automatic Or Similar,Compact,7 Seater At,Volkswagen Sharan,Bmw 2 Series,Mercedes Classe A Automatique,Ford Kuga,Vauxhall Mokka,Opel Mokka,Bmw 1 Series,Renault 5 Electric Or Similar,Volkswagen Passat,Volvo Xc40,Ford Kuga,Cupra Formentor,

EUR 1500 for Mercedes C-class,

EUR 1508 for Peugeot 2008 Hybrid Automatic,,

EUR 1600 for Toyota Proace 9 Places,

EUR 1800 for Compact Cabrio,Toyota Kluger,Audi A3 Convertible,Skoda Karoq Suv Aut,Ford Mustang Gt Cabrio O Similar,

EUR 1010 for Toyota Corolla,Ford Kuga,,

EUR 1080 for Renault Austral,

EUR 1200 for Vw Id.3,Fiat 600e,Alpine A290 Electric Or Similar,Fiat 500e-electric,

EUR 1800 for Santa Fe,Toyota C Hr,Bmw Series 1 Hatchback,Audi Q5 Inc,Jaguar E-pace Autom.,Peugeot 5008,

EUR 2000 for Toyota Camry,Mercedes Benz C 180 1.6 Armored,C Class Convert,Fiat Abarth Cabrio,Kia Carnival At 8p,

EUR 2800 for Bmw X5, Guaranteed 2019 Model, Diesel,,Jeep Renegade,Toyota Land Cruiser Prado-4wd,Mercedes G550,Mercedes S-class,

EUR 2200 for Mercedes-benz Glc,

EUR 3500 for Maserati Grecale Gt,

EUR 3000 for Polestar 2,Polestar 2,Mercedes Eqc 400 Amg,

EUR 5000 for Maserati Levante Winter-diesel-4wd,

EUR 670 for Toyota Yaris Hybrid,

EUR 750 for Clio Cargo Van,

EUR 775 for Ford Puma Hybrid,Suzuki Ignis,

EUR 790 for Audi A3,Peugeot 5008,Nissan Juke,

EUR 800 for Ford Custom,

EUR 805 for Honda Fit,Toyota Auris Hybrid,Toyota Camry Hybrid Automatic Or Similar,Volskwagen Touran Automatic 5+2 Places,

EUR 850 for Daily Tail Lift,

EUR 880 for Mini One Cabrio,Renault Megane Cabrio,

EUR 900 for Renault Master 10m3,

EUR 950 for Crafter20m3 With Platform-diesel,Mercedes Sprinter 10m,

EUR 1400 for Mini One,

EUR 805 for Honda Fit,

EUR 1200 for Hyundai Accent,

EUR 805 for Toyota Auris Hybrid,

EUR 1400 for Opel Crossland X /1.5 Automatic Or Similar,

EUR 1200 for Cupra Leon,

EUR 775 for Ford Puma Hybrid,

EUR 880 for Mini One Cabrio,

EUR 880 for Renault Megane Cabrio,

EUR 1191.92 for Ford Focus,

EUR 1400 for Compact,

EUR 1200 for Vw Id.3,

EUR 805 for Toyota Camry Hybrid Automatic Or Similar,

EUR 1400 for Mercedes Clase A O Similar,

EUR 790 for Audi A3,

EUR 1200 for Fiat 600e,

EUR 1800 for Compact Cabrio,

EUR 1200 for Peugeot 208,

EUR 1191.92 for Peugeot 208 Electric,

EUR 809 for Suzuki Jimny,

EUR 775 for Suzuki Ignis,

EUR 3000 for Polestar 2,

EUR 1800 for Toyota Kluger,

EUR 1400 for 7 Seater At,

EUR 1400 for Volkswagen Sharan,

EUR 1800 for Santa Fe,

EUR 950 for Crafter20m3 With Platform-diesel,

EUR 1200 for Alpine A290 Electric Or Similar,

EUR 1400 for Bmw 2 Series,

EUR 1400 for Mercedes Classe A Automatique,

EUR 1000 for ,

EUR 1080 for Arkana Hybrid,

EUR 1800 for Toyota C Hr,

EUR 1400 for Vauxhall Mokka,

EUR 950 for Mercedes Sprinter 10m,

EUR 805 for Volskwagen Touran Automatic 5+2 Places,

EUR 1400 for Opel Mokka,

EUR 790 for Peugeot 5008,

EUR 1400 for Bmw 1 Series,

EUR 1800 for Bmw Series 1 Hatchback,

EUR 1800 for Audi Q5 Inc,

EUR 790 for Nissan Juke,

EUR 1800 for Audi A3 Convertible,

EUR 2000 for Toyota Camry,

EUR 2200 for Kia Optima,

EUR 2800 for Bmw X5, Guaranteed 2019 Model, Diesel,,

EUR 2800 for Jeep Renegade,

EUR 2800 for Toyota Land Cruiser Prado-4wd,

EUR 2000 for Mercedes Benz C 180 1.6 Armored,

EUR 1200 for Toyota Aygo,

EUR 1400 for Renault 5 Electric Or Similar,

EUR 1200 for Fiat 500 Cabrio,

EUR 1200 for Fiat 500e-electric,

EUR 1200 for Mercedes Smart For Two,

EUR 1800 for Skoda Karoq Suv Aut,

EUR 2000 for C Class Convert,

EUR 2000 for Fiat Abarth Cabrio,

EUR 2000 for Kia Carnival At 8p,

EUR 1800 for Jaguar E-pace Autom.,

EUR 1010 for Toyota Corolla,

EUR 1400 for Volkswagen Passat,

EUR 1400 for Volvo Xc40,

EUR 1400 for Ford Kuga,

EUR 1800 for Peugeot 5008,

EUR 1010 for Ford Kuga,,

EUR 3000 for Mercedes Eqc 400 Amg,

EUR 1800 for Ford Mustang Gt Cabrio O Similar,

EUR 2800 for Mercedes G550,

EUR 2800 for Mercedes S-class,

EUR 1400 for Cupra Formentor,

USD 0 for other car models.

EUR 1100 for ,

EUR 1200 for ,

EUR 1600 for ,

EUR 1900 for ,

EUR 2100 for ,

EUR 3000 for ,

EUR 3900 for ,

EUR 4200 for ,

EUR 5500 for ,

EUR 2299 for ,

EUR 986.15 for ,

EUR 937.75 for ,

EUR 1331 for ,

EUR 1064.8 for ,

EUR 974.05 for ,

EUR 2541 for ,

EUR 1306.8 for ,

EUR 2178 for ,

EUR 1936 for ,

EUR 810.7 for ,

EUR 978.89 for ,

EUR 1210 for ,

EUR 4719 for ,

EUR 3630 for ,

EUR 1452 for ,

EUR 955.9 for ,

EUR 1343.1 for ,

EUR 6655 for ,

Third Party Liability Insurance Excess:

EUR 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.1 mi from Madrid–Barajas Airport

13.6 mi from Cuatro Vientos Airport

Railway Stations

1.4 mi from Aeropuerto T4

2.6 mi from Valdebebas

6 mi from Vicalvaro

Hotels

7.2 mi from Eurostars Suites Mirasierra

7.6 mi from Hotel Claridge Madrid

9 mi from PYR se1ect Plaza Mayor II y III

Other Landmarks

6.5 mi from Torres Kio

6.5 mi from Puerta De Europa

6.6 mi from Paseo De La Castellana

FIND ME A CHEAP RENTAL
Map view of Hertz Store Location
coordinates: 40.485103 -3.567528

Pay for Car Rentals with Crypto

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Location Images

Hertz-Barajas Airport-3543-store The Rental Desk
Hertz-Barajas Airport-3543-dropoff_guide Return Sign
Hertz-Barajas Airport-3543-telegraph The Sign
Guest Reviews

Total points： 7.2 / 10 Good

  • Vehicle condition: 0.3
  • Vehicle cleanliness: 0.3
  • Spaciousness: 0.4
  • Counter staff: 0.4
  • Pick-up location: 0.3
  • Drop-off location: 0.3
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins

  • A.Tandon

    Madrid

    8.7 /10 Very good

    Reviewed: Friday, June 26, 2026

    I got the car upgraded, because of the unavailability of the car which i had booked. Overall condition of the car was good. I am satisfied with the service.
    Read More >

  • J.L

    Madrid

    7.3 /10 Good

    Reviewed: Friday, June 26, 2026

    Tras leer las reviews iba muy asustado pero, no se si fue casualidad de la chica o algo generalizado, la experiencia fue genial. No intentó venderme ni agregarme nada y todo fue claro y directo, además de muy amable y profesional. El coche estaba sucio, olía mal y tenía bollos y rozaduras por todos lados, pero era alta gama y con muchos extras y en general terminamos contentos.
    Read More >

  • May Juliana

    Madrid

    10 /10 Excellent

    Reviewed: Friday, June 26, 2026

    Hertz was easy to find, and the car was in good condition. I initially rented a Sportage, but there were none available, so they upgraded me to a BMW for free. That's the difference with big companies.
    Read More >

  • Diana Bert

    Madrid

    2 /10 Poor

    Reviewed: Friday, June 26, 2026

    Read More >

  • Dylan Aldridge

    Madrid

    6 /10 Average

    Reviewed: Friday, June 26, 2026

    Read More >

  • Vivian Crichton

    Madrid

    10 /10 Excellent

    Reviewed: Friday, June 26, 2026

    Car pickup was very fast
    Read More >

  • Lynn Partridge

    Madrid

    2 /10 Poor

    Reviewed: Friday, June 26, 2026

    Read More >

  • Helen Emerson

    Madrid

    2 /10 Poor

    Reviewed: Friday, June 26, 2026

    Read More >

  • Camille FitzGerald

    Madrid

    2 /10 Poor

    Reviewed: Friday, June 26, 2026

    Read More >

  • Fitch Euphemia

    Madrid

    10 /10 Excellent

    Reviewed: Friday, June 26, 2026

    The guy at the pickup counter symbolically asked if we wanted to upgrade our car. They had an XC90 available but it would cost more. Since there were only two of us, we declined the upgrade. I showed him the full insurance purchased on QEEQ, and he didn't try to sell us anything else. We got a brand new diesel XC60, in a beautiful smog blue color!
    Read More >

  • Abigail Harrod

    Madrid

    6 /10 Average

    Reviewed: Friday, June 26, 2026

    Read More >

  • Humphrey Marlowe

    Madrid

    4 /10 Average

    Reviewed: Friday, June 26, 2026

    Read More >

  • Calvin Joan

    Madrid

    6 /10 Average

    Reviewed: Friday, June 26, 2026

    Read More >

  • Joanna Shakespeare

    Madrid

    10 /10 Excellent

    Reviewed: Friday, June 26, 2026

    Very good
    Read More >

  • Joan Hardy

    Madrid

    8 /10 Very good

    Reviewed: Friday, June 26, 2026

    Overall satisfied. The shop is easy to find, the staff are warm and polite. However, some staff members have limited English proficiency, making communication a bit time-consuming.
    Read More >

  • Merle Gladstone

    Madrid

    2 /10 Poor

    Reviewed: Friday, June 26, 2026

    Read More >

  • Rory Kit

    Madrid

    2 /10 Poor

    Reviewed: Friday, June 26, 2026

    Read More >

  • Sharon Walker

    Madrid

    10 /10 Excellent

    Reviewed: Friday, June 26, 2026

    Great experience, both pickup and return were very convenient.
    Read More >

  • Hannah Laurie

    Madrid

    10 /10 Excellent

    Reviewed: Friday, June 26, 2026

    Good
    Read More >

  • Audrey Turner

    Madrid

    8 /10 Very good

    Reviewed: Friday, June 26, 2026

    Quite good
    Read More >

  • Renata Tate

    Madrid

    10 /10 Excellent

    Reviewed: Friday, June 26, 2026

    Very convenient
    Read More >

  • Sandy Jenny

    Madrid

    2 /10 Poor

    Reviewed: Friday, June 26, 2026

    Read More >

  • Byron Bertie

    Madrid

    10 /10 Excellent

    Reviewed: Friday, June 26, 2026

    We needed a small car for a short trip, but when we arrived 30 minutes early at the car rental company, they told us there were no cars available. They offered an upgrade for an additional 20 euros per day or we could wait for more than half an hour. Since an automatic car is more convenient, we accepted the upgrade. Hertz has always provided good cars, and this time it was a car with just over 10,000 kilometers on it. It worked great over the past few days. Returning the car was also easy, no issues with insurance. We returned the car a day early due to a change in plans and asked if we could get some discount for that, they agreed initially but didn't give any discount in the end.
    Read More >

  • David Noah

    Madrid

    2 /10 Poor

    Reviewed: Friday, June 26, 2026

    Read More >

  • Beatrice Daisy

    Madrid

    4 /10 Average

    Reviewed: Friday, June 26, 2026

    Read More >

  • Georgia Stuart

    Madrid

    8 /10 Very good

    Reviewed: Friday, June 26, 2026

    Transparent pricing with no hidden charges; good value for money.
    Read More >

  • Miriam Lily

    Madrid

    8 /10 Very good

    Reviewed: Friday, June 26, 2026

    Only one person was allowed to drive. When I requested two people to drive, they charged me an extra 150 euros. Overall evaluation—acceptable.
    Read More >

  • Everley Burke

    Madrid

    10 /10 Excellent

    Reviewed: Friday, June 26, 2026

    Highly professional and efficient.
    Read More >

  • Tony Barrett

    Madrid

    10 /10 Excellent

    Reviewed: Friday, June 26, 2026

    Overall, it was satisfactory.
    Read More >

  • Myra Lawrence

    Madrid

    2 /10 Poor

    Reviewed: Friday, June 26, 2026

    Read More >

  • Marsh Price

    Madrid

    6 /10 Average

    Reviewed: Friday, June 26, 2026

    Read More >

  • Simona Guy

    Madrid

    6 /10 Average

    Reviewed: Friday, June 26, 2026

    Read More >

  • John Bellamy

    Madrid

    10 /10 Excellent

    Reviewed: Friday, June 26, 2026

    The rental car was excellent, compact enough to navigate narrow roads, and had great power.
    Read More >

  • Cliff McCarthy

    Madrid

    8 /10 Very good

    Reviewed: Friday, June 26, 2026

    I scheduled a car pickup for 1:30 PM, but due to the large crowds during the Spring Festival, after completing the paperwork, the car was still not ready. I ended up waiting for over an hour and finally got the car close to 3 PM.
    Read More >

  • Jared Swift

    Madrid

    10 /10 Excellent

    Reviewed: Friday, June 26, 2026

    The vehicle was very new, and both pick-up and drop-off were extremely convenient.
    Read More >

  • Lydia Scott

    Madrid

    10 /10 Excellent

    Reviewed: Friday, June 26, 2026

    Good service attitude, clear explanation of contract terms.
    Read More >

  • Dave Will

    Madrid

    10 /10 Excellent

    Reviewed: Friday, June 26, 2026

    Excellent
    Read More >

  • Gwendolyn Elinor

    Madrid

    6 /10 Average

    Reviewed: Friday, June 26, 2026

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  • Rex Hearst

    Madrid

    10 /10 Excellent

    Reviewed: Friday, June 26, 2026

    Satisfied
    Read More >

  • Dunn Raphael

    Madrid

    10 /10 Excellent

    Reviewed: Friday, June 26, 2026

    Excellent service.
    Read More >

  • Luther Bruno

    Madrid

    10 /10 Excellent

    Reviewed: Friday, June 26, 2026

    Excellent
    Read More >

  • Dana Haywood

    Madrid

    10 /10 Excellent

    Reviewed: Friday, June 26, 2026

    The car had two issues: 1. Incorrect warning about low tire pressure. 2. Oil wasn't checked, resulting in being forced to add oil halfway through the trip.
    Read More >

  • Amos Ella

    Madrid

    10 /10 Excellent

    Reviewed: Friday, June 26, 2026

    Very satisfied.
    Read More >

  • Anonymous

    Madrid

    10 /10 Excellent

    Reviewed: Friday, June 26, 2026

    I rented a car from Hertz for my trip through Spain and Portugal, covering over 3000 kilometers, and I was very satisfied. At first, I couldn’t find a document due to my own mistake, and I thought the rental company hadn’t provided it. However, the customer service team was incredibly patient and communicated with me via email until the issue was resolved. Once I found the document, they responded promptly to clear up the misunderstanding. I really appreciate their help! Picking up and returning the car was super convenient. The car itself was in great condition and had a navigation system that would even remind you when it’s time to signal or change lanes. It would also suggest taking a coffee break if needed.
    Read More >

  • Anonymous

    Madrid

    10 /10 Excellent

    Reviewed: Friday, June 26, 2026

    Excellent service with a really professional and attentive team, I’m super satisfied!
    Read More >

More Car Rental Brands at Madrid–Barajas Airport

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What's the address of the rental location?

TERMINALS 1 AND 4,MADRID BARAJAS AIRPORT.,28042,ES

What is the Telephone Number?

+34902305230/ +34913937229

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The Hertz - Barajas Airport car rental location is in terminal

You can walk to the counter of Hertz - Barajas Airport car rental.

Serviced by Hertz. Hertz counters are located in Terminals 1 and 4 (T1 and T4), in the arrivals hall. The distance between Terminals 1 and 4 is 4.5km. The airport operates a free shuttle service between T4 and T1 approximately every 20 minutes. Flight number mandatory. Customers not arriving by flight or without an advance reservation please proceed to Terminal 4. *(T1) Please proceed to the counter in Terminal T1, you’ll find our notable yellow sign in arrivals hall 2, just in front of baggage claim. *(T2, T3) Customers arriving in Terminals T2 and T3 please proceed to the rental counter in Terminal T1. *(T4) The rental counter in T4 is located in the arrivals hall where all the car rental offices are located.

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Please according to your departure terminal and your rental contract, return your vehicle to the drop point at T1 or T4. T1 return google map link: https://maps.app.goo.gl/r22marCmYqJ4nijb6 T4 Module B google map link: https://maps.app.goo.gl/B6o3i983Ae4RSsuQ8

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver's Age Requirements for this Car Rental Company?

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 10.094667 - 27.85 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Maserati Levante Winter-diesel-4wd, Renault Scenic, Mercedes Benz C 180 1.6 Armored, Toyota Camry, Mercedes S-class, Mercedes G550, Porsche Panamera Automatic Or Similar, Grupo Hc, Jeep Renegade, Bmw X5, Guaranteed 2019 Model, Diesel,, Toyota Kluger, Kia Carnival At 8p, Clio Cargo Van, Ford Custom, Renault Master 10m3, Mercedes Sprinter 10m, Crafter20m3 With Platform-diesel, Daily Tail Lift, Ford Transit 350l, Maserati Grecale Gt

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    EU/EEA Driving License

    EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

  • For local renters, you need to bring:

    Full driver's license issued in Spain

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    0.1 mi from Madrid–Barajas Airport

    13.6 mi from Cuatro Vientos Airport

  • Railway Stations

    1.4 mi from Aeropuerto T4

    2.6 mi from Valdebebas

    6 mi from Vicalvaro

  • Hotels

    7.2 mi from Eurostars Suites Mirasierra

    7.6 mi from Hotel Claridge Madrid

    9 mi from PYR se1ect Plaza Mayor II y III

  • Other Landmarks

    6.5 mi from Torres Kio

    6.5 mi from Puerta De Europa

    6.6 mi from Paseo De La Castellana

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