Can I use my US driver's license to drive in Djibouti?
Technically, short-term visitors can use their US driver's license. However, to avoid misunderstandings or language barriers with local police, it is strongly recommended to also carry an International Driving Permit (IDP) along with your US license.
What is an International Driving Permit (IDP), and do I really need it?
An IDP is a multilingual translation of your US driver's license and must be presented together with your original license. While not always mandatory in Djibouti, it is highly recommended to avoid complications with non-English-speaking officials or in case of accidents.
What documents do I need to rent a car in Djibouti?
You will need: (1) a valid passport (with at least 6 months validity), (2) your US driver's license, (3) an IDP, (4) an international credit card (Visa or Mastercard) in the main driver's name, and (5) a printed rental voucher from QEEQ.
Is there an age restriction for renting a car in Djibouti?
Yes. Most companies require drivers to be at least 21 or 25 years old. Drivers aged 21-24 may have to pay a Young Driver Surcharge and may not be eligible to rent certain vehicles.
Can multiple people drive the rental car if I am traveling with friends?
Yes, but all additional drivers must be registered at contract signing and present the same documents as the main driver. A daily fee usually applies. Insurance may be void if an unregistered person drives.
What is the process for picking up a rental car in Djibouti?
Go to the QEEQ-affiliated rental counter, present your documents, pay the rental and security deposit, carefully review and sign the contract, and then inspect the vehicle thoroughly before accepting it.
What should I pay special attention to during the vehicle inspection, especially for 4x4s?
Check and photograph all scratches, dents, and paint chips. Inspect all tires (including the spare), windshield, windows, undercarriage, and test the air conditioning, lights, wipers, horn, and 4x4 system. Ensure all tire-changing tools are present.
Which contract clauses should I read carefully before signing?
Check the price breakdown, insurance coverage and excess, mileage limits, fuel policy, and any geographical restrictions. Make sure details match your QEEQ reservation.
What is a mileage limit, and is it common in Djibouti?
A mileage limit is a cap on how far you can drive during your rental. For 4x4s, daily limits of 100–200 km are common. Exceeding the limit incurs high per-kilometer fees.
What does a 'full-to-full' fuel policy mean?
You receive the car with a full tank and must return it full. If you return it less than full, you'll be charged for fuel at a much higher rate than local gas stations, plus a possible service fee.
What should I do if the car has issues or doesn't match the description?
Refuse the vehicle, report the problem to the rental staff, and request a replacement. If unresolved, contact QEEQ customer support immediately. Never accept a car with safety concerns.
Can I arrange pick-up or drop-off at my hotel?
Some companies offer this within Djibouti City, often for an extra fee. Confirm and arrange this in advance when booking through QEEQ.
What paperwork should I keep in the car while driving?
Carry a copy of the rental contract, the vehicle registration document, your passport, US license, and IDP at all times, especially for police or military checkpoints.
Will the car be equipped with a first aid kit or fire extinguisher?
Not necessarily. Law may require it, but actual supply varies. Bring your own basic first aid kit and make sure there is a warning triangle in the car.
How should I document existing vehicle damage at pick-up?
Take detailed photos and video of all sides, wheels, and any marks. Use time-stamped images and ensure all pre-existing damage is marked on the inspection sheet.
What are the main components of the total rental cost in Djibouti?
Costs include base rental fee, insurance (e.g., CDW), taxes, surcharges (e.g., airport or young driver), extras (e.g., GPS, child seats), and potential charges for extra mileage, fuel, or traffic fines.
What is a security deposit and how much is it usually?
A security deposit is an amount blocked on your credit card to cover potential damage or fees. It ranges from several hundred to several thousand US dollars, depending on car type and insurance.
What is Collision Damage Waiver (CDW/LDW), and does it cover everything?
CDW/LDW reduces your financial liability for damage to the car, usually to a fixed 'excess' amount. It typically excludes tires, windows, roof, and undercarriage damage.
Can I rely on my US credit card's rental insurance in Djibouti?
It is risky to rely solely on your US credit card insurance. Many cards exclude Djibouti or 4x4s and local companies may not accept it. Obtain written confirmation from your credit card company, but it's safest to buy insurance from the rental company.
What is Super CDW or zero-excess insurance?
Super CDW is an optional upgrade that reduces your financial responsibility to zero or a very low amount if the car is damaged. It's recommended for peace of mind, especially in rough road conditions.
Is Theft Protection (TP) included?
Basic CDW/LDW often includes Theft Protection, covering car theft up to the excess amount. Always confirm this in your contract.
What happens if I decline all optional insurance?
If you refuse all insurance, you are liable for the full cost of any damage or theft, which could be tens of thousands of dollars. This is extremely risky and not recommended.
What payment methods are accepted for rental and deposit?
Most companies require an international credit card (Visa or Mastercard) for payment and deposit. American Express and Discover are rarely accepted. Cash payments are uncommon and usually not allowed.
Am I responsible for traffic fines incurred during my rental?
Yes, you are responsible for all fines. The rental company will charge your card for the fine plus an administrative fee if any tickets are received.
Should I pay in US dollars or Djiboutian francs (DJF)?
Online bookings via QEEQ are usually charged in USD. At the counter, charges are typically in DJF and your credit card will be billed at the current exchange rate, possibly with a foreign transaction fee.
What are the road conditions like in Djibouti?
Main roads between major cities are paved but may be rough and potholed. Most other roads are unpaved, including washboard tracks, sand, and volcanic rocks. Drive slowly and cautiously, especially outside cities.
What are the key traffic rules to know in Djibouti?
Drive on the right. Roundabouts are common; yield to cars already in the circle. City speed limits are about 50 km/h, highways 90 km/h, but signs are rare. Front seat belts are mandatory. Zero tolerance for drunk driving.
What are local driving habits like, and how should I adapt?
Expect erratic and aggressive driving, with sudden lane changes, random stops, and pedestrians or animals crossing unexpectedly. Always drive defensively, keep extra distance, and stay alert.
Is refueling (gas) convenient in Djibouti?
Fuel stations are plentiful in Djibouti City but scarce elsewhere, sometimes hundreds of kilometers apart. Fill up whenever possible, especially before heading to remote areas. Cash is commonly required at rural stations.
Is it safe to drive at night in Djibouti?
Strongly avoid night driving, especially outside cities. Roads lack lighting, hazards are hard to see, and risks from animals, pedestrians, and potential crime increase after dark.
How should I handle police or military checkpoints?
Slow down, stop if signaled, greet politely (a simple 'Bonjour' helps), and present your documents. Do not take photos or videos. Remain calm and cooperative; checks are usually routine.
How do I navigate if there is no mobile signal?
Download offline maps (Google Maps or Maps.me) for Djibouti before your trip. A phone mount and car charger are essential. Bringing a paper map as backup is also wise.
What are the biggest hazards on the road?
Besides other drivers, watch for camels, goats, donkeys, and people on rural roads. Sandstorms can reduce visibility, and speeding trucks are common and potentially dangerous.
Can I sleep overnight in my rental car?
No, and it is not safe. Do not use your rental as a camper. Always stay at a hotel, guesthouse, or official campsite. Sleeping in your car may attract unwanted attention or pose safety risks.
What is parking like in Djibouti City?
Parking is informal and often chaotic. There are few official lots; most parking is roadside. Follow locals' cues, avoid narrow alleys, and never leave valuables visible in the car.
What should I do if my car breaks down in a remote area?
Stay calm, move the car to a safe spot, turn on hazard lights, and call the 24-hour emergency number from your rental contract. Give your exact location (GPS if possible). Stay with the car and seek help from passing vehicles if safe.
What should I do if I am in a car accident?
Ensure everyone's safety. Do not move vehicles unless directed. Call the police (17) and ambulance (18) if needed. Obtain a police report for insurance. Notify your rental company and document the scene and other driver’s info.
What is the process for returning the rental car?
Return the car to the specified location on time. Refill the tank as per the fuel policy, keep your last fuel receipt, and inspect the car with staff. Get a signed receipt confirming no new damage and all dues settled.
How long does it take to get my security deposit back after returning the car?
The deposit is released after the rental company confirms no extra charges (e.g., fines, fuel). This process can take 7–21 business days, depending on the company and your bank.
What if the rental company claims new damage on return, but I disagree?
Show your check-out photos/videos as proof. Do not sign for damage you dispute. If not resolved, contact QEEQ customer service for mediation.
Do I need a 4x4 for traveling in Djibouti?
If you plan to leave main paved roads (e.g., to Lake Abbe or Lake Assal), a 4x4 is essential due to rough and sandy conditions. For city driving only, a 2WD may suffice.
How far in advance should I book my rental car for Djibouti?
Book as early as possible, especially for 4x4s which are limited. Two to three months in advance is ideal, particularly during peak travel periods.
Which rental platform should I use for Djibouti?
For reliable service and international support, use QEEQ to compare options and book your rental car for Djibouti.
Are automatics or manual transmission cars more common in Djibouti?
Manual cars are more common, especially for 4x4s. If you require an automatic, request it specifically when booking on QEEQ and confirm availability.
Can I take my rental car across the border to other countries?
Most rental companies do NOT allow cross-border travel from Djibouti. Always check and get written permission if you plan to drive outside Djibouti.
Are child seats available for rent?
Request a child seat when booking on QEEQ if traveling with children. Availability may be limited, so confirm in advance.
Are GPS devices available for rent?
You can request a GPS unit when booking on QEEQ, but bringing your own device or using offline smartphone maps is more reliable.
Will I need to pay tolls while driving in Djibouti?
There are currently no major toll roads in Djibouti. However, always check with your rental company for any local road fees.
Is roadside assistance included with my rental?
Most reputable rentals via QEEQ include a 24-hour emergency roadside assistance number. Confirm this before your trip.
Can I use my US AAA membership for roadside help in Djibouti?
No, US AAA membership does not provide coverage in Djibouti. Use the emergency contact provided by your rental company.
Are there restrictions on where I can drive in Djibouti?
Some areas, especially border zones or military areas, may be off-limits. Check your rental contract for geographical restrictions.
Do I need to tip gas station attendants or parking helpers?
Tipping is not mandatory but appreciated for good service. Small change is sufficient.
