CAR RENTAL REVIEWS ON ENTERPRISE IN MANCHESTER

Good service, quick car pickup

The car pickup and return process was very smooth and simple, making the trip very enjoyable and satisfying.

I picked a Volvo XC60 but got a Hyundai Tucson instead. They insisted it was the same category.

Good

My booking said GPS navigation would be provided, but this was not so. Tank was 7/8 filled although counter staff told me I had to return it with a full tank of petrol.

Price Drop seems to be only a gimmick..

When picking up the car, they still tried to sell me insurance. Once I refused, their attitude immediately changed.

Very good

Excellent service, no insurance upselling, and quick return process

The car pickup was smooth, the vehicle was new and equipped with CarPlay. It had a high chassis but a compact size, making it suitable for small roads in the UK. The price was reasonable. We purchased QEEQ insurance, but they still promoted the rental company's insurance. During signing, they pre-selected it without asking, and when we requested to remove it, they claimed to have done so but actually didn't. Upon returning the car, we noticed the insurance fee was deducted. After contacting the staff present that day, they admitted the mistake and canceled it.

Very satisfied

Pretty good

Very good

The car rental company had great service. The car was in excellent condition. When returning the vehicle, the company quickly checked for any scratches and if the engine started, then immediately refunded the deposit.

Enterprise staff were excellent and polite at both collection and return.

The car pickup was quite early and they had to wash the car last minute, which took some extra time. Everything else was fine.

The front desk staff had a very good service attitude.

Like: No line ups and fast friendly efficient staff... Exactly what we needed after a 24 hour flight.
Dislike: There was no additional driver option on the easy rent cars website, we had to arrange this with Enterprise directly

Waited for an hour and a half