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Live chat Email us Service Code: 9774481123
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Reviewed: Sat, Jul 1, 2023
About Enterprise: 8.0 /10
It was alright. The car was downgraded and wasn't the model I booked, but that wasn't necessarily Enterprise’s fault. Next time, I'll book directly on their website. They didn't provide a GPS, but they taught me how to use my phone's navigation via a data cable connected to the car's screen. The tire pressure might have been too high, as the car kept prompting me to check it, which made me nervous. I called the store staff and was asked to send an email with photos, but I never got a response. Fortunately, there were no further issues until I returned the car.

Relevant Reviews on Enterprise in United Kingdom

F. Walsh

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Economy | Vauxhall Corsa or similar
Reviewed: Mon, Sep 23, 2024
“Worked as expected.”
About Enterprise: 9.0 /10
No wait at checkin.
About QEEQ: 8.0 /10

Xanthe Service

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Reviewed: Tue, Jul 9, 2024
About Enterprise: 2.0 /10
Very bad service, they keep passing the buck instead of solving problems.

Tobey Crichton

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Reviewed: Tue, Jun 4, 2024
About Enterprise: 2.0 /10
They charged £195 for a small mark on the tire, which they found using a flashlight up close, plus an additional 20% service fee. It's a scam. I thought big companies wouldn't do this, but this one acted just like the small companies. I won't use them again. The radio couldn't be turned off, the navigation sound couldn't be turned on, the car didn't drive straight, and the steering pulled to the left. Make sure to take lots of photos as evidence when you pick up the car.
About QEEQ: 10.0 /10

Basil Steinbeck

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Reviewed: Wed, Feb 1, 2017
About Enterprise: 2.0 /10
Very bad. They didn't require a tire inspection when picking up the car and tried to sell us scratch insurance, which we declined. Upon return, the inspector claimed there were scratches on the tires and said they would deduct from the deposit card for repairs (basically, they were going to replace the tires). No argument worked; we demanded to confront the staff who handed over the car, but they ignored us.

J.Davies

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Compact | Opel Astra or similar
Reviewed: Mon, Jul 4, 2022
“Satisfactory”
About Enterprise: 7.0 /10
The car had a vibration between 60 and 65 and needed to have the wheels balanced. Hardly surprising with two different tyres on the front and different tyres on the rear
About QEEQ: 8.0 /10

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