ROUTES CAR RENTAL REVIEWS IN UNITED KINGDOM

Good

The store service was excellent, and they upgraded me to a Mercedes SUV for free.

The counter staff, both at pick up and drop off, were amazing. I cannot praise them highly enough.

All good. Even when I had a slight issue, it was sorted quickly.

Very good

The car was awful

The car was rented from Europcar, and the service was quite good!

The car rental company provided excellent service. Despite the language barrier, they patiently explained everything and used translation software to ensure clear communication. The vehicle matched the reservation and was in great condition.

It was much nicer than I expected, and certainly much larger. It was an AMG model which I wasn't expecting.

Fantastic platform. Will be using it for an upcoming trip.

The car rental company is overall good, and the vehicle provided was in excellent condition. However, there was an issue with information transfer; they claimed we hadn't purchased insurance and required additional payment for it before allowing us to take the car (QEEQ covered the cost in advance after receiving the formal invoice).

The car rental company overall is quite good, and the condition of the provided vehicle was excellent. However, there was an issue with information transfer, as they claimed we hadn't purchased insurance and required an additional insurance payment before we could take the car (QEEQ covered the cost in advance after receiving the official invoice).