The car's condition was quite average. The front windshield had adhesive marks left after removing a film, making it very blurry and hard to clean, which affected visibility. The front desk tends to upsell insurance. If there are other rental companies available, it's better to avoid this one.
If you have plenty of money, go for it! This is merely an intermediary company. The so-called compensation basically means asking customers to buy a car! Furthermore, offering rental cars is illegal, whether domestically or abroad, and legal proceedings have been ongoing.
Overall great. When picking up the car, they specifically mentioned that the car didn't have a spare tire, and even if the tires leaked, I could call the company for assistance. Due to the high tourist season, cars were in short supply, and the vehicle they gave me was the older sedan version of the Toyota Yaris. It was quite dated, with numerous exterior scratches and dim, aged headlights that made nighttime driving a bit challenging. However, the interior was meticulously cleaned, and the overall driving experience was fine. The trunk's storage capacity was impressive—coming from the cold UK to Thailand meant we had much more luggage than usual: four large suitcases (two 26-inch, one 24-inch, one 20-inch) and several backpacks and handbags—all fit with ease. The 1.2L engine surprisingly provided a slight pushback sensation under full load at speeds below 80 km/h, offering adequate power. Fuel consumption was 2 liters more per 100 km compared to the newer Yaris Ativ I used in Bangkok, but considering the hilly terrain in southern Thailand, the higher consumption was acceptable. Overall, it was far more fuel-efficient than the large-engine SUVs I drive back home. Next time, I plan to rent a diesel Fortuner for fun.
This branch charges unnecessary fees and deducts money arbitrarily. Be cautious to avoid pitfalls. The rental cost was over 800, but they charged me 1627 for vehicle cleaning. Completely unreasonable.
Picking up and returning the car was very convenient. Although the mileage was high, the car was still clean when handed over. Some small details need improvement, such as providing charging cables and phone holders. Later, I switched to another local car rental company, which offered more amenities.
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