YESAWAY CAR RENTAL REVIEWS IN THAILAND

Very satisfied

Counter staff were very very unhelpful and refused to release the car as it was booked under and different name and we used a credit card that reflected a slightly different name as our passport. We have rented in so many countries and have never encountered a request that the credit card and to match the passport name! After 45 mins of proving our identity in everyway possible, and only when we asked to speak to their management, did she suggest that we could call QEEQ to change the booking name. QEEQ only took 1 minute to send us a new voucher and we got the car. Yesaway staff has the solution the whole time but they rather spend 45 minutes trying to turn us away. Very bad experience!

Big thank you to QEEQ. 24 hour call centre. helpful and efficient staff. solved our issue in 1 minute. My go-to car rental site!

Convenient and clear process.

It's alright.

The service was excellent.

Very satisfied

Very satisfied.

The overall service was quite good. The staff at the rental location and those handling car pick-up and return spoke Chinese. Whether picking up or returning the car, the process was convenient and fast. However, there were two issues that negatively affected the rental experience. First, the car was in poor condition, with dozens of scratches and dents, and the air conditioning worked intermittently. Second, there were two Chinese-language rental company markings near the license plate and front windshield, which made it obvious to the police that the car was driven by a Chinese person. As a result, the car was routinely stopped for checks. Without an international driver's license or a Thai driver's license, fines are unavoidable. Additionally, if a traffic accident occurs, the insurance company has grounds to deny coverage. Presenting a translated version of the basic driver's license booklet was ineffective.

It's okay. The vehicle is relatively old and has issues. The store delayed the pickup time but refused to extend it. Overall, the service attitude is acceptable.

Very satisfied, any minor issues were promptly and efficiently resolved.

Very satisfied

Very satisfied, they proactively reached out.

Great service.

Satisfied

Highly recommend!

Very authentic.

Overall very satisfied, giving a five-star rating.

Very satisfied, I come here often.

The airline had delays for both outbound and inbound flights, which was really frustrating. Despite this, the staff patiently waited even late at night, and their response and handling were incredibly fast.

Very satisfied, I think the rental company's value for money is excellent.