BANGKOK SUVARNABHUMI AIRPORT CAR RENTAL REVIEWS

Very satisfied

Satisfied

Counter staff were very very unhelpful and refused to release the car as it was booked under and different name and we used a credit card that reflected a slightly different name as our passport. We have rented in so many countries and have never encountered a request that the credit card and to match the passport name! After 45 mins of proving our identity in everyway possible, and only when we asked to speak to their management, did she suggest that we could call QEEQ to change the booking name. QEEQ only took 1 minute to send us a new voucher and we got the car. Yesaway staff has the solution the whole time but they rather spend 45 minutes trying to turn us away. Very bad experience!

Big thank you to QEEQ. 24 hour call centre. helpful and efficient staff. solved our issue in 1 minute. My go-to car rental site!

Very satisfied

I waited for over half an hour before getting the car. The vehicle's condition was average, with over 100,000 kilometers on it and a strong interior odor.

The service was excellent.

The car was new, clean, and fully equipped.

Excellent

Satisfied

Excellent service.

Very satisfied, the vehicle is new and clean.

The service was excellent, simple, and efficient.

The pickup waiting time was too long. Shouldn't everything be prepared in advance? The car was very old, having been driven over hundreds of thousands of kilometers. It didn't have CarPlay or a phone mount, making navigation very inconvenient.

Very satisfied.

Very satisfied, will rent from this company again next time.

Very authentic.

Excellent and very convenient.

Very satisfied

Satisfied! The process is very smooth.

Fast service.