CAR RENTAL REVIEWS ON THRIFTY AT BANGKOK SUVARNABHUMI AIRPORT, BKK

The vehicle was very clean, had good performance, and was easy to use. The staff provided excellent service.

何かあった時の電話番号が車に貼ってあるが、タイでは自分達の携帯では、通話出来ないし、日本語しか出来ない為不安だった、ラインで対応して貰えれば良いと思う

不満は無い

It was my first time renting and driving a car abroad, and it went smoother than I expected. The Toyota, which had 100,000 kilometers, still looked quite new. I used the air conditioning throughout the journey, so fuel consumption was a bit high. For the 300-kilometer round trip between Bangkok and Pattaya, I refueled twice: 91-octane costing 530 THB and 95-octane near the airport costing 450 THB. Overall, it was a great experience. Pickup and return were very convenient, just make sure to allow enough time. I’ll choose this again next time. The Shell gas station near the airport is a total rip-off—prices are much higher there.

Car exceeded my expectations as it was new and in perfect condition. The staff was courteous and answered any questions I had.

Excellent service! I always choose this company when I visit Thailand.

The service was okay, not particularly good but not particularly bad either, just average.

Excellent

Very good. Although the car had some collision marks, it was very clean and reasonably priced. All marks were documented.

Very professional

Very satisfied

Fast service and good vehicle condition.

The service attitude was good, but the car had scratches and dents, which affected my mood.

Easy to find and good service.

Quick and efficient service for both pickup and drop-off.

The car was in good condition, and the service at the pickup location was excellent. However, the return location was hard to find, and the staff unfairly blamed me for a scratch that was already on the car. This behavior is frustrating.

Good overall.

When I arrived at the store, there was no staff, and I had to call them myself. This is quite inconvenient! If a tourist hasn't activated their phone, how can they contact the staff? It is recommended to have staff available at the store at all times. What's even more ridiculous is the license plate number...167! The car sides were very worn, and you could still see the remnants of Hertz stickers on the vehicle. Additionally, there was a long scratch on the body of the car, stretching from front to back.

Very good.

Very satisfactory

Very satisfied, although the car initially wasn't 100% full on fuel, it's a minor issue.