Excellent Rental / Excellent Value

It's okay. Due to the time difference, I accidentally booked an extra day. They said the payment was already made and couldn't be changed.

The car I received was just a so-called similar model, definitely not an Infiniti! The waiting time at Thrifty Car Rental in the US for processing the return is counted as delayed return. Their pick-up and drop-off procedures are cumbersome, with long queues. It all seems like a trap! Zuzuche platform, please inform customers who are about to rent from Thrifty in the US that this company has fee traps in their pick-up, drop-off, and toll payment services. They keep pushing insurance and additional products when picking up the car, and the attitude becomes extremely rude if you don't buy. They deliberately delay the return processing time to charge an extra day's late fee!

They didnt have enough cars. Had to wait at airport. Started my trip 1 hour late

Great service

The car was great, but they didn’t tell us anything about setting up the ezpass. We found the device in the backseat when we got to our destination having passed through several tolls.

Love the price drop protector. Very convenient app and best prices for rentals period.

The staff were nice & accommodating & the customer service responded quick but there's just noise of people talking in the background which is disturbing the phone conversation. Fast check out even with the minor damage issue with the car rented.