Good

They tried to sell us their insurance.

Great price. High holding price for insurance but we did not have any claims and the money was available again before we needed to use it.

Long wait time at Jucy counter as it was very busy - staff friendly and attentive but I needed to go quickly

The car was as described. The service from Jucilei was great. The airport transfer bus arrived when they said it would. Good service at a low price.

It would be nice to automatically filter the prices from high to low or vice versa, or at least have this as a clear option on the app.

The Only issue was pick- up from the Airport. I called to say we had arrived and waited 30min, called Jucy back to find out the driver had gone to lunch and we had to get a cab.. that was the only bad thing to happen, the customer service was great and the car was clean and full of petrol.

Very easy to use. will 100% use again.

wasreqlly good process. the only negative was the car was the oldest/ highest mileagecar I have ever driven. 170000 km. but it went fine so no problems.