CAIRNS AIRPORT CAR RENTAL REVIEWS

Very quick and easy.

Excellent

The staff were very friendly and cheerful, thumbs up!

The counter staff were very pushy on insurance upsell. He tried to convince me that my travel insurance and CC insurance would not cover my excess. He then went on to tell me that if I was in an accident I would have to pay the daily rate while the car was off the road and my insurance would not cover it. I didn't believe so I called the call centre, and they confirmed this to be true. I won't be using them again for this reason. The other issue was that I could not inspect the car properly due to rain and there was no where under cover to park.

Used the car for two days and drove 150 kilometers. The condition of the car was good, but the deposit of 200 Australian dollars has not been refunded yet.

Satisfied

わかりやすい英語で丁寧に説明していただきました。車は予想以上でした。

初めての利用で、他社より安かったので、心配しましたが、とても良かったので、次回も予約しようと思います。

Excellent. The car was very clean and new. The paperwork was processed very quickly, and this car model is very easy to drive.

Very satisfied.

No

Couldn't get in touch with qeeq

The lady at the Cairns pickup location provided excellent service, carefully explaining everything and informing us about roadside assistance.

Pretty good

Very satisfied, the wait time for picking up the car was very short, and the procedures were simple.

Efficient, no upselling, transparent

The store is easy to locate, staff are friendly, and both pickup and return processes are quick and straightforward.

I was surprised that the car I rented had no navigation system.

Excellent service from the rental company

The overall service is acceptable, but you need to call the store for a pick-up from the airport. The pick-up location requires a short walk outside the terminal.

Satisfied, refunded money for early return.

Very satisfied, they even upgraded me to an SUV for free. The car was very new.