CAR RENTAL REVIEWS ON BARGAIN AT CAIRNS AIRPORT, CNS

Professional and standard service, better than the experience in Europe. The staff here are more willing to assist.

Watch out they are trying to find the damage on the car which is really unnoticeable

Good rental experience

All good.

The vehicle served our purpose. No further comment.

Very satisfied

The staff were very friendly and cheerful, thumbs up!

Great servi e once I arrived at the office. I found the instructions for pick up shuttle confusing and missed the first pick up bus making it a 45 minute wIt in total from the call to say I was ready for picking up at the airport. The staff at the office were helpful, polite, informative and efficient. I could even buy a phone charger for the car (it only lasted a day with the connector point falling apart). The staff took that purchase into account when I made the final payment which was nice! Will use Bargain again. Recommended.

Easy online booking.

The counter staff were very pushy on insurance upsell. He tried to convince me that my travel insurance and CC insurance would not cover my excess. He then went on to tell me that if I was in an accident I would have to pay the daily rate while the car was off the road and my insurance would not cover it. I didn't believe so I called the call centre, and they confirmed this to be true. I won't be using them again for this reason. The other issue was that I could not inspect the car properly due to rain and there was no where under cover to park.

The entire process was smooth and trouble free. No issues at all, pick up was fast and friendly, with basically everything done online prior. The MG was clean and comfortable, just taking a little to get used to the indicators on the left and wipers on the right. There was plenty of space for both luggage and 2 passengers, including myself at 185cm and 115kg

QEEQ worked well. The platform was quite easy and straightforward to use, with booking placed 5 months ago, and even got a surprise saving when price drop protector kicked in a further $100 saving.

Satisfactory

Satisfied

The service was well-coordinated throughout the entire process, providing a great customer experience.

They attempt to upsell insurance.

Very satisfied.

No

Couldn't get in touch with qeeq

Very satisfied, the wait time for picking up the car was very short, and the procedures were simple.

The overall service is acceptable, but you need to call the store for a pick-up from the airport. The pick-up location requires a short walk outside the terminal.

Pretty good.

Great staff and very quick. However, the picture of car was different from the one we were given

Booking process could be easier

Counter took a little longer than expected, they had problems with the eftpos machine

price drop protector is excellent! However i still have not received the refund

Very satisfied, the service attitude was excellent, and they provided all necessary reminders without any upselling.