Enjoyed it

The service was enthusiastic, convenient, and efficient. Seeing that we had a lot of luggage, they proactively offered us a new 7-seater Chevrolet that had only run 3900 miles, for free.

The staff at both pickup and drop-off locations were very friendly, patient, and warm. Especially when I forgot a key at the hotel during drop-off, the staff, after getting permission, provided me with a vehicle for free so I could retrieve it. It was very touching.

The staff were very polite. I was given a choice of several cars. As recommended by the service staff, I selected a Toyota Camry. To my delight it was a near new car. I was running late on the return and only had 3/4 of a tank of gas. To my surprise (and further delight) I was given a $10 rebate towards the fuel cost and only charged $6. I very much appreciated this. Next time I rent a car it will be with National at the John Wayne Airport.

The booking platform was easy to use. As an international driver, I was happy with the price, inclusive of the insurance. I used the Price Drop service and saved a further $35. However, I was nervous that the rebooking would not be confirmed and I would miss out on getting a car. It was reconfirmed. But i was anxious until it was. In the future I will use price drop only when I book many weeks in advance of my trip. That way I can turn it off and not risk losing the car.

Easy and professional

Very good experience

Modèle finalement loué: Nissan Altima toutes options avec GPS alors que nous ne l'avions pas demandé. On a au un gros choix de voitures proposé par le loueur dans le parking.