We originally booked a car which was VW Jetta or equivalent, but on the day we were going to be given a Prius which would have been way too small. Luckily, the gentleman offered us a Jeep instead which was perfect. I wonder how we would have been able to fit our luggage into our car if weren't given the Jeep.

They send us a 2 dollar toll fine, with 30 dollar administrative costs. Thrifty just booked the added toll from the creditcrad. So the 30 dollars that National added was a real buster.

The car was not as advertised and the service of National was appalling,

Like: The staff was exceptionally helpful especially the woman working the exit when I picked the vehicle up at 1:00 in the morning.

Like: the support of the customer service agent (via email) and the desk representatives (despite arriving at 11:30 pm)
Dislike: n/a