Excellent

Efficient service

Few people, short waiting time.

The overall service was fine. The only issue was the upselling, where they tried to get you to upgrade to a larger car. This would increase costs, but you can decline.

Twice now used budget and twice the screwed me over on the final bill, always additional charge with no explanation or justification.

Platform is good, customer service access is reachable and they try to help, however still waiting on feedback for my refund on my last booking, i have been charged extra 10% but no actual reason why from Budget and reached out to Qeeq team and still waiting on feedback

Like: By far, Easy Rent Cars had the lowest rates for my trip. Budget employees were very friendly & helpful at both locations.
Dislike: I liked everything about Easy Rent Cars. The only dislike I had was the car that Budget ended up giving me, it WAS in the category I selected but it proved to me why I would never buy a Hyundai. I was delayed picking up the car because power was out at the whole car rental facility in Atlantic City, not Budget's fault. Long wait to finally get the paperwork done, walked out to the car & found the side mirror very damaged which was not mentioned. I was given the Hyundai instead, looked ok but was let down driving it especially when trying to pull out in traffic.. NO energy. I didn't take the EZPass for the toll roads option, didn't make sense for my trip but the unit fell off the window & seemed to activate. I had to tell the toll worker to ignore the EZPass & I gave cash instead with a receipt back but I've been worrying since about being charged double. The Budget person at my dropoff airport had NO good answer when I questioned the incident. All they said is that I should watch my credit card for any additional EZPass charge for use of the device or the Pennsylvania Dept of Transportation will contact me directly IF any tolls are questionable. My trip is over, I really don't need any further stress just waiting to SEE.... I know none of this is Easty Rent Cars fault but I just wanted to let you know.